Customer reviews from bose.com
Bose - SoundLink Headphones Ear Cushion Kit - Black
Average customer rating
2.4 out of 5
2.4
(112 Reviews)
Open Ratings Snapshot
Rating breakdown 112 reviews
5 Stars
13
4 Stars
11
3 Stars
25
2 Stars
20
1 Star
43
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Customer Reviews for Bose - SoundLink Headphones Ear Cushion Kit - Black
Customer Rating
2 out of 5
2
Great headphones, worts cushions ever.
on January 26, 2018
Posted by: Benjie
Gender:Male
My wife bought this as a Christmas gift. I left them in the box until she argued all time time to start using them. After 2 or 3 times using the headphones cracked around. Quality of sounds is unbelievable, quality of cushions is negative, they are soft but not durable. If using them in a daily basis need to buy cushions every 5 or 5 months so it's not worthy. Bose need to improve quality of cushions.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Bad ear cushions
on August 27, 2018
Posted by: Nimmi
Gender:Female
Length of ownership:1 year or longer
Headphones are great. But the ear cushions makes it a waste of money. Within 1-2 months the cushions started peeling off and then they came out completely! I am not even a regular user, even though it didn't last long. And I always wonder why the simplest part of such an expensive gadget couldn't be more durable.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
ear cushion kit
on April 19, 2019
Posted by: 0s0s
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought this a year ago and am so happy but this happened make me sad.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Great Sound. Awful Headphones
on July 3, 2019
Posted by: Cweaver928
Length of ownership:1 year or longer
I have purchased 3 over ear Bose headphones over the years with these being my most recent. I rarely use these but started too recently while my partner was sleeping so I could watch tv. Within weeks the cushion started peeling off and is now completely detached from both sides. This was common with my older headphones but thought Bose would have figured it out by now. It’s a bit disappointing for such an expensive and well known product.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Great sound, I love the sound , but disappointed
on September 12, 2017
Posted by: Almax65
Gender:Male
Love the headphones but bitterly disappointed with the ear pads , within months of buying them the ear pads started to fall off, really irritating as I paid a lot for them . I am
Very careful with my headphones and take care
Of my electronics, I have several Bose electronic items, have purchased Bose for years now, but disappointed with the quality of the ear pads not the usual Bose quality I have come to expect I have since put them away and back to my beats. Maybe time to change from Bose to another product ..
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
Quality sound, but not durable
on February 20, 2018
Posted by: Jonathan
Gender:Male
I love these headphones, which i received as a gift. But the ear pieces, for the price, seem to be cheaply made and not at all durable. After less than a year of owning them, the left ear piece has totally separated from the body of the headphones, and the right ear piece is already partially separated. Both ear pieces have been fraying at the edges for quite some time. Comparatively, my brother, who owns a pair of beats, has had his for over a year and there are not these issues. While I prefer bose's sound, not sure how they are worth the investment if they fall apart.
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
Great Headphones. Poor Quality Cushions
on November 12, 2018
Posted by: Jack
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I absolutely love bose. I have multiple products and would recommend to friends. However, these cushions just do not work. I am on my second set and they too have fallen apart. Seems as though the headphones outlast the cushions.
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
Great headphones, junk cushions
on January 23, 2019
Posted by: GeneaR
Gender:Female
Length of ownership:1 year or longer
Never in all my many years of headphone use have I ever seen high end cushions fall apart like these. My husband uses his headphones regularly but is not at all rough with them and look what happened in 2 years of use. My Beats on the other hand, which are 3-4 years old are going strong.
Written by a customer while visiting bose.com
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