Customer reviews from bose.com
Bose - SoundLink Headphones Ear Cushion Kit - Black
Average customer rating
2.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
13
4 Stars
11
3 Stars
25
2 Stars
20
1 Star
43
Customer Reviews for Bose - SoundLink Headphones Ear Cushion Kit - Black
Customer Rating
4
Soundlink OE ear cushion falling apart
on September 23, 2016
Posted by: Arniem
Gender:Male
I own several Bose products. Always associate Bose with quality. This is the first time I have an issue with a Bose product; my sound link OE left ear cushion is separating and I have only had it for almost a year. Please advise on how I can have this properly fixed.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable but no durable.
on May 12, 2018
Posted by: Sweat
Gender:Female
[This review was collected as part of a promotion.] I received the Soundlink headphones over two years ago. By far the best sound quality I've heard in any of my other headphones. My only problems were that I could only pair with 2 devices and the cushions wore out. The ear cushions are soft and comfy but they didn't last. I purchased the cushion kit and it was NOT very easy getting them on. But once I got them on he headphones are like new again.
Written by a customer while visiting bose.com
Customer Rating
5
Had Them for a While
on July 30, 2020
Posted by: MrOllie75
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These are great headphones. Only problem has been having to replace the ear cushions. I have done that twice. I will replace them again if I have to. The sound quality is very good. I have had them sine 2015
Written by a customer while visiting bose.com
Customer Rating
1
DON'T EVEN TRY
on February 8, 2018
Posted by: Jordan
This is the 2nd time I've had to purchase replacement cushions and I've totally given up trying to get them on. Hours of my life I can't get back and nothing to show for it. Last time it took hours to get these on... Don't even try it. These are my favorite headphones in the world, I wear them for hours everyday, but they will have to go in the garbage. You will NOT be able to get these replacements on and you will resent how hard you tried and failed.
Written by a customer while visiting bose.com
Customer Rating
1
Buying them again and again and again.
on June 23, 2020
Posted by: TV NewsBabe
Gender:Female
Length of ownership:1 year or longer
Nice earphones, but the pads are garbage. I am about to order my third pair of pads that have a short shelf life before they peel apart. Not good at all.
Written by a customer while visiting bose.com
Customer Rating
1
HORRIBLE ear cushions!
on November 18, 2018
Posted by: PET5585
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I love the sound I hear from the headphones. However the ear cushions are GARBAGE. I use numerous headphones, ( including other Bose), so I rarely used these headphones and the cushions just fell off. THIS IS OBVIOUSLY A TERRIBLE DESIGN CONSIDERING ALL THE COMPLAINTS ABOUT THE EAR CUSHIONS. I love Bose! I have purchased many Bose products over the years. However, as far as these headphones go, I must say...BOSE....YOU'RE BETTER THAN THIS!
Written by a customer while visiting bose.com
Customer Rating
1
EAR CUSHION REPLACEMENT IS TORTURE
on August 14, 2019
Posted by: SteveA1
Gender:Male
Length of ownership:1 year or longer
Had to replace the ear cushions. It took 2 people over 2 hours to install them (the You Tube link didn't work). Considering the high quality (and price) of the earphones and the plethora of negative reviews, you'd think that Bose could invest some time making this easier.
Written by a customer while visiting bose.com
Customer Rating
1
Disappointing quality
on June 10, 2019
Posted by: Serchenol
Gender:Male
Length of ownership:1 year or longer
My ears love this headphones, but only 1 year and the cushions need to be replaced, same as other users: low use rate (2 or 3x per week no more than 2 hrs), vinyl all over my neck and ears, uncomfortable with a broken pad, torn apart few days ago. Came here to find a new ones, but with the reviews, perhaps i give the 3rd party pads a chance
Written by a customer while visiting bose.com