Customer reviews from bose.com
Bose - SoundLink Headphones Ear Cushion Kit - Black
Average customer rating
2.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
13
4 Stars
11
3 Stars
25
2 Stars
20
1 Star
43
Customer Reviews for Bose - SoundLink Headphones Ear Cushion Kit - Black
Customer Rating
1
Headphones are great cushions suck
on August 1, 2019
Posted by: Disappointed by Bose
Gender:Male
Length of ownership:1 year or longer
Headphones are awesome live up to Bose name. Cushions however, completely disappoint. I've had the headphones for close to a year and so far gone through 4 pairs of cushion @ at $25+ a pop, headphones have become too expensive to own.
Written by a customer while visiting bose.com
Customer Rating
1
Can they fix the ear pads problem?
on April 11, 2020
Posted by: Patán
Gender:Male
Length of ownership:1 year or longer
I bought my headphones some time ago, my son liked them and started using them so I bought him a set, two months later my set disappear so I went to my son and realized that he had them a said that his ear pads just came apart, I was so mad at him and told him that he should take better care of his stuff, a couple months later my ear pads started to come apart, will they ever fix the problem so that we don’t have to spend $25 every couple of months?
Written by a customer while visiting bose.com
Customer Rating
1
Impossible to install
on November 25, 2017
Posted by: Pidots43
Gender:Male
I bought the headphones in The Netherlands as soon as they came out. Been using it for a long time and love the sound quality, battery life and ease of use but the cushions were kind of ripping of. Just bought these replacement cushion kit but they are simply IMPOSSIBLE to install. It just feels like they are too small for my headphones. It just feels like a total waste of money right now
Written by a customer while visiting bose.com
Customer Rating
1
Very Difficult
on July 26, 2019
Posted by: Darryl
Gender:Male
Length of ownership:1 year or longer
I purchased the replacement ear cushion kit and still haven't been able to install it even after 2 hours of trying. This is absolutely crazy. Never again. My wife finally gave us and used rubber bands to hold them in place.
Written by a customer while visiting bose.com
Customer Rating
1
Trouble replacing ear cushions
on March 7, 2018
Posted by: Jason
Gender:Male
Headphones are great. Absolutely love them. The ear cushions were tearing up so I bought replacements and the YouTube video made it look easy. They’re freaking impossible. Multiple people struggled for way too long. Finally got them on. Trick is to get them warm so the plastic stretches. Hope others that are struggling can find this tip.
Written by a customer while visiting bose.com
Customer Rating
1
Can’t get them on...
on April 24, 2019
Posted by: G1000
Gender:Female
They arrived today. Have spent (wasted) several hours trying to get them on. Have watched the Bose video and others on YouTube. Impossible. Would rate zero stars if I could which is too bad since the headphones themselves are great. Extremely disappointed.
Written by a customer while visiting bose.com
Customer Rating
4
My Favorite Headphones, but...
on December 26, 2019
Posted by: RJokela
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve used Bose on-ear headphones for the last ten years, purchasing three generations of the on-ear model. They are my favorite! However, I’m getting a little tired of always having to replace the ear cushions. Bose, can you make the ear cushions more durable in the next model so this doesn’t keep happening?
Written by a customer while visiting bose.com
Customer Rating
1
Wireless headphones
on April 10, 2020
Posted by: asm092003
Length of ownership:1 year or longer
I had my headphones for 2 years hardly ever used it but recently I started working from home 5 days into using the cushions are hanging by a thread and peeling this is too expensive to be happening. I definitely cannot recommend this product too expensive and the durability is not good.
Written by a customer while visiting bose.com