Customer reviews from bose.com
Bose - SoundLink Headphones Ear Cushion Kit - Black
Average customer rating
2.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
13
4 Stars
11
3 Stars
25
2 Stars
20
1 Star
43
Customer Reviews for Bose - SoundLink Headphones Ear Cushion Kit - Black
Customer Rating
3
Not worth the money
on February 21, 2019
Posted by: Vasant
Gender:Male
Length of ownership:1 year or longer
As many other reviews have mentioned, ear cushions are terrible. I used these headphone like 10-15 days a year and 1-2 hours a day(Mainly for interviews and while watching a very special movie). Note that I took extremely good care of them. So that is like 1-2 months continuous usage. Ear cushions came off and I am surprised that a headphone of Bode quality has such a cheap ear cushion!
Written by a customer while visiting bose.com
Customer Rating
3
the head phones are great---great sound---
on July 9, 2019
Posted by: Charles
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The ear pads are relatively cheap, dissolved---But I really like the headphone sound
Written by a customer while visiting bose.com
Customer Rating
2
Excellent Headphones. Very week cushions
on December 4, 2019
Posted by: Anan
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These are some excellent headphones and cant get enough from the cushion.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on December 5, 2023
Posted by: Mattie50
Gender:Female
Length of ownership:3 months
Very happy with purchase… just what I was looking for…
Written by a customer while visiting bose.com
Customer Rating
2
Not such a good fit.
on December 7, 2023
Posted by: Chuck not pleased 1
Gender:Male
Length of ownership:1 year or longer
They suck! I can not get them to stretch on to the head set. The plastic ring is too stiff to slide over the headset frame. The old plastic ring from the old pads are removed.
Response from bose.comBy Customer support, December 9, 2023
Hello Chuck, I am sorry to see that you are experiencing issues with your headphones. Our technical support teams will be more than happy to assist you and provide further support in resolving this for you. Please feel free to reach out to the team, who can help you further: bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
3
Weak Ear Cushions
on July 24, 2016
Posted by: GB Ced
Gender:Male
Headphones are great. Ear cushions are garbage. Me and my brother bought headphones but I never wore mines for the first 6 months because I had my Beats and Sony. After about 3 weeks I saw my brother's headphones and the cushions were completely hanging off. I had all kinds of jokes about how he don't know how to take care of anything. Then I started wearing mines and 2 months later my cushions started to divorce my headphones also. I started wearing them to work on Fridays so I could watch movies on my iPad but now every time I take them off the cushion flips off so now I just use either my Sony or Beats.
Response from bose.comBy Ryan, Bose Service, August 2, 2016
Thank you for taking the time to share the experience that you and your brother have had with the headphones. It is our goal to ensure that you are always using Bose when you want to enjoy movies on your iPad. We have reached out through email several days ago and look forward to your response in order to get this resolved.
Written by a customer while visiting bose.com
Customer Rating
5
3 TIME BUYER!!!
on February 25, 2016
Posted by: Tmoe72
Gender:Male
I love these headphones!!! I have bought two for myself and another for my step-son.
My ONLY complaint, is that I've only had these for about 1yr and the skin on the headphones are peeling off.
My very first pair of these, the skin latest at least 3yrs, if not more.
My ONLY complaint, is that I've only had these for about 1yr and the skin on the headphones are peeling off.
My very first pair of these, the skin latest at least 3yrs, if not more.
Written by a customer while visiting bose.com
Customer Rating
4
Would like support to address these issues
on August 5, 2017
Posted by: Mikeparx
I realize that Bose sold thousands of these and it is impressive that these are the only complaints. However, please Bose can you help out with some of these defects?
Written by a customer while visiting bose.com