Customer reviews from breville.com
Breville - the Smart Fryer 4-Quart Deep Fryer - Silver
Average customer rating
4.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
24
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for Breville - the Smart Fryer 4-Quart Deep Fryer - Silver
Posted by: Me
Verified Purchase:Yes
Ordered it and used it once and discovered a rivet was missing on the heating element. Contacted the company, sent a photo and they shipped a whole new unit out immediately and provided return shipping for the first one. That was impressive. Have you the second one for wings and fries and it works like a champ. Love not having to guess about how to cook something.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Andy
Verified Purchase:Yes
This cooker gets the hottest of any I’ve used that will work off a 25 amp breaker.. anything hotter requires a 20 amp which is not always available. It gets hot and I fry mostly fish but chicken and pork chops are great also.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Unreliable. On my third unit in a month
on October 5, 2020
Posted by: Anonymous
It worked great the one time I used it. I’m in the process of making my second warranty claim in a month. It’s extremely frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
2
DEAD
on November 12, 2021
Posted by: Shel
I just received my fryer YESTERDAY...so excited to fry some fish for 'Fish Friday,' put the oil in, it looked like it was heating, the element is even discolored, but no action, NONE! I even tried resetting it, pushed the button, and nothing happened...I'm so disappointed
Response from breville.comBy Consumer Support, November 15, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5
Everyone should have one
on May 5, 2019
Posted by: Reginald P.
Not long ago I re-introduced fried foods to my diet, Fish, Chicken. I was frying in a pot. This works well if you don't get distracted. I did. Fire smoke, easy to see where this goes. I wanted a better solution. I research my purchases this fryer is top notch There are cheep fryers, this one is built well. The pan is separate. its easy to clean. It stores well It looks good enough to be on the counter full time. Buy one now!!!!!
Written by a customer while visiting breville.com
Customer Rating
1
Everything sticks to fryer basket, EVERYTHING!!!
on September 28, 2023
Posted by: Paul
Maybe I'm just a crappy cook, but it would seem to me that unless they give some halfway decent tips people could avoid what will almost certainly happen to nearly every single person that buys this appliance, how to prevent food from sticking to the fry basket!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, September 28, 2023
First and foremost, you'll want to make sure the oil is hot enough before adding the food. Once the oil is ready, lower the basket in and then slowly introduce the food one piece at a time. Of course, be careful not to cause a splash of the oil. You'll notice this technique in restaurants and cooking shows. This method is especially important when frying foods that have batter coatings.
Should other questions arise, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Should other questions arise, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Posted by: bigd310
Verified Purchase:Yes
Love the Smart Fryer
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jessica
Verified Purchase:Yes
High quality, nice customer service
I would recommend this to a friend!
Written by a customer while visiting breville.com