Customer reviews from lg.com
LG - ThinQ Speaker with Google Voice Assistant - Black
Average customer rating
3.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
35
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
21
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for LG - ThinQ Speaker with Google Voice Assistant - Black
Customer Rating
5
Huge Quality in a Small Package
on June 10, 2021
Posted by: atlanticare40110
from USA
This LG Wireless Speaker with Google Assistant is so much more than a speaker. Not only does it include google assistant but it also includes Chromecast. You can get news, traffic, weather, set an alarm, listen to music and so much more. The sound quality is better than any wireless speaker I have ever used. You can connect with bluetooth amd wifi. You can tale your calls thru it when it is connected to your phone. I would like one for every room in my house. You literally have the world one voice command away with google assistant. I am seriously impressed. This is the best product I have bought in 2021.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Great sound
on August 24, 2021
Posted by: Ajas
from Tonopah, Nevada
I love this little speaker it does everything but speech on your shoes however I need a and owners users manual and they say discontinued. That truly is a bummer I would love to be able to work with it and my additional speakers nest and my LG TV with the web operating system got that manual. I have the Google but the sound doesn't hold a candle to this one
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love it!
on September 15, 2021
Posted by: Sarahmorgan7
from USA
We picked up a Google Assistant and I use it all the time for information such as recipes, news, and more! I love to have it play music while I'm cleaning and cooking. It's a life saver!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Great sound
on February 15, 2022
Posted by: LoriJ5
from USA
The sound from this relatively small speaker is very impressive! I was very impressed when I heard it. Music sound great, full of depth and very clear. I love having music on especially when I'm cooking, cleaning or when I have friends over!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Posted by: Aikiman
from New Castle, De
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pros: Good quality clear sound if you turn off the bass in the application and use HiFi (MQA).
Cons: without a software update, the broadcast from YouTube Chromecast to the speaker via WiFi does not work.
Cons: without a software update, the broadcast from YouTube Chromecast to the speaker via WiFi does not work.
Pros: Quality, Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Sound quality second only to high fidelity sound
on September 14, 2024
Posted by: PR audio
from Ireland
[This review was collected as part of a promotion.] Use Google assistance with Spotify day in day out and cannot fault this unit in anyway.
Sound quality is fantastic.
Family just love this device
Sound quality is fantastic.
Family just love this device
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Bricked not working
on December 8, 2024
Posted by: wasser
Good enough speaker when it worked.now completely bricked. No support mote for google home/cast but what us worse, you cannot even use it as a bluetooth speaker. This would at least give it some use but no. Completely bricked. Reset and all do nothing as hundreds of others on the internet are reporting. At least create a new fw so you can use the bluetooth. Here they will just say contact support and support will just not be able to do anything.
Response from lg.comBy Joslyn, LG Social, December 9, 2024
Hey there! Thank you so much for sharing this with us. We want you to be able to soak up every moment with your LG XBOOM because there’s simply no better feeling than your favorite tracks booming out! We would love to take another look into this for you; please private message us on social media @LGUSSupport with your contact information, model number, and previous conversation references. We'll do everything we can to help you through this! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
1
Poor software reliability and worst forethought
on February 9, 2025
Posted by: Felix7777777
Same problem hundreds are having that it was discontinued thus it cannot be updated to work with Google assistant as it was intended to and purchased for.
Response from lg.comBy true, LG Digital Care Team, February 10, 2025
Hey there! We appreciate your feedback, this speaker is designed to integrate with Google Assistant, but as technology evolves, some older devices may experience challenges with newer updates. While the speaker itself is no longer in production, we recommend checking for any available firmware updates through the LG ThinQ app or Google Home settings to ensure you have the latest software. If you're experiencing issues with the Google Assistant functionality, you may also try resetting the device and re-linking it to your Google account. If you have any questions, reach us on social media @LGUSSupport. We’re here to help you! ^Jose
Written by a customer while visiting lg.com