Customer reviews from geappliances.com
GE - 20 inches - Externally Vented & Recirculating - Range Hood Insert - Stainless Steel
Average customer rating
4.6
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
138
4 Stars
26
3 Stars
7
2 Stars
7
1 Star
4
92%of customers recommend this product.
(
140 out of
152)
Customer Reviews for GE - 20 inches - Externally Vented & Recirculating - Range Hood Insert - Stainless Steel
Customer Rating
2
Disappointing
on August 2, 2022
Posted by: VLI33
from Apex, NC
Too loud and awful sounding. Impossible to view controls. Terrible design.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Arnesha@GEA, GE Appliances , August 3, 2022
Hello there,
Thank you for leaving a review. We’re sorry to hear that your new vent hood is loud and not user friendly. This isn’t what we like to hear, and we apologize for the hassle that this has created. It’s appreciated that you’ve provided feedback on the controls. We value your concerns as we continually strive to improve the products we manufacturer for you and your family. If you have any questions, please feel free to reach out to us via social media or through our Contact Us page. Best wishes. -Arnesha@GEA
Thank you for leaving a review. We’re sorry to hear that your new vent hood is loud and not user friendly. This isn’t what we like to hear, and we apologize for the hassle that this has created. It’s appreciated that you’ve provided feedback on the controls. We value your concerns as we continually strive to improve the products we manufacturer for you and your family. If you have any questions, please feel free to reach out to us via social media or through our Contact Us page. Best wishes. -Arnesha@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Insert
on July 27, 2022
Posted by: Harry Lee
from Tennessee
Overall, a very good insert. Nice controls & remote controls. Lights work very well.
Only thing is it is a little loud. Would be nice if it was some quiter.
Only thing is it is a little loud. Would be nice if it was some quiter.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy install, lots of light
on July 18, 2022
Posted by: tomeod00
The range hood was easy to install, puts off plenty of light and the fan seems to move a lot of air.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
NOT IMPRESSED
on July 12, 2022
Posted by: Anonymous
from APEX NC
LIGHT WORKS WELL BUT PRODUCT IS LESS THAN 3 MONTHS OLD AND ALREADY RUSTING.
No, I would not recommend this to a friend.
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 20, 2022
Hello. Happy to hear you're satisfied with the way the light works on this unit. At the same time, we're sorry to know that you're dealing with rusting after a short period of time. We know this can be inconvenient and frustrating.
While most stainless steel appliances will be hard to stain, a more accurate way to describe this finish would be "Harder to Stain" steel. Steel is the largest single component of this finish, so it is still prone to rust.
We recommend using cleaners that contain Oxalic Acid (ex. Bar Keepers Friend Soft Cleanser) as these will remove rust, tarnish, and small blemishes. Please only use liquid cleanser free of grit and rub in the direction of the metal grain lines with a damp soft sponge. We ask that you don't use scouring pads, powdered cleaners, or cleaners containing bleach as these products can scratch and weaken the finish. You can learn more about rusting troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16654
Please let us know if you have any other questions or concerns. We are always happy to help.
Pablo@GEA
While most stainless steel appliances will be hard to stain, a more accurate way to describe this finish would be "Harder to Stain" steel. Steel is the largest single component of this finish, so it is still prone to rust.
We recommend using cleaners that contain Oxalic Acid (ex. Bar Keepers Friend Soft Cleanser) as these will remove rust, tarnish, and small blemishes. Please only use liquid cleanser free of grit and rub in the direction of the metal grain lines with a damp soft sponge. We ask that you don't use scouring pads, powdered cleaners, or cleaners containing bleach as these products can scratch and weaken the finish. You can learn more about rusting troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16654
Please let us know if you have any other questions or concerns. We are always happy to help.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replacement of non-working hood vent.
on June 4, 2022
Posted by: TN Kirk
from Gallatin, TN
I used the GE adapter and it made installation really easy. My only complaint was the protective film over the stainless steel was difficult to remove (still on there in places). The actual vent fan was easy to install and is a big upgrade for me. I love it.
Written by a customer while visiting geappliances.com
Customer Rating
5
Extremely Well built and good looking as well.
on April 13, 2022
Posted by: Big Bruce
from Russellville Ar
Product is efficient, quite and well constructed. Appearances are pleasant to your eyes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 22, 2022
Hi - We're thrilled to hear that you're enjoying your new vent hood and its appearance. You have a fantastic model and we're glad you like it. Thanks for being a part of the GE Appliances family! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
So Loud I Don’t Use
on April 9, 2022
Posted by: RRP3
from Arkansas
Vent Hood is loud and sounds like popcorn popping.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 11, 2022
Hello- We are so sorry to hear your vent hood is so loud. It is normal to be able to hear the vent hood, but it shouldn't sound like popcorn popping. We recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on March 24, 2022
Posted by: Rcdbass
from Lincolnton Ga
This hood is very quiet, removes excess heat and smoke , it led lights are awesome
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 31, 2022
Hi there,
Thanks so much for sharing your thoughts on this incredible hood! We're glad to hear how well it does its job and how much you are loving the LED lights. They certainly add some great style to your kitchen! Let us know if you need anything. Best wishes. Mike@GEA
Thanks so much for sharing your thoughts on this incredible hood! We're glad to hear how well it does its job and how much you are loving the LED lights. They certainly add some great style to your kitchen! Let us know if you need anything. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com