Customer Reviews for GE - 20 inches - Externally Vented & Recirculating - Range Hood Insert - Stainless Steel
Customer Rating
5
Great vent fan
on May 9, 2026
Posted by: WMAMS
Very quiet, easy install, love that the lights can dim!. Looks great with a very smooth finish. The vent efficiently pulls steam and smoke. Seems to work as advertised
[This review was collected as part of a promotion.] The mounting of the light panel assembly needs to be redesigned. The two screws, one on each end of the panel (and the respective screw holes), that secure the assembly, plus the interior flange, to the hood insert frame do not line up easily and/or are "off" by a small amount and make threading the screws through the assembly and the flange (same holes) into the hood insert frame holes almost impossible. Plus you are doing this upside down! Need to separately attach the flange, then secure the light panel assembly. Screws and screw holes need to line up better!!
1. the names for the control buttons are very small and upside down (I cannot read them) and located high inside the hood so you have to stick your head over the oven. Terrible design! 2. the damper on the exhaust rattles very loud! Not talking about he vent on the outside, but the damper on the inside of the unit. Builder says they can't fix it and said, in their experience, GE will not fix either. Again, bad design and maybe intolerable.
Response from geappliances.comBy Sarah, GE_Appliances, November 5, 2025
We'd like to help with the sound level of your vent hood insert. To reduce the sound level during operation, we recommend making sure the blade is open and can swing freely. You can view additional troubleshooting on page 17 of the manual here: https://products-salsify.geappliances.com/image/upload/s--yxqGjG6y--/be2efb55f18a98e92de09398897018bd6d076114.pdf
If the issue continues, our Bodewell service team can be reached at 833-426-3393. That team is available Monday – Friday, 8AM – 8PM ET, or an appointment can be scheduled online here: https://www.geappliances.com/ge/service-and-support/service.htm
Regarding the control buttons, your feedback will be shared with our product team for review.
Wow! what a beautiful piece! I feel spoiled rotten with this new modern hood- It even comes with a remote that can be used- I also like how big the buttons are and all the options that are available! The fan isnt loud and this is very important since we do have the open concept floor plan! I rate this product #1