Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
4
Nice
on March 28, 2021
Posted by: Jackittlesx31
from Los Angeles Ca
I brought tv make clear from set up after buy it how awesome
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Good Potential
on March 28, 2021
Posted by: Sophie & Sadie’s mom
from Allen, Texas
I’ve had this Smart TV for several months. When using cable with it it’s fine. But, when I wanted to use the alternate channels/networks that are available (Crackle, vudu, etc.) the controls must be accessed with the Visio remote control snd it is nearly impossible to do what I want. It’s easy to disconnect from the network when that’s NOT WANTED!!!
The remote needs to be redesigned. There isn’t a functional fast forward. The OK button is unstable. The signal from the remote to the tv receiver spot is unpredictable. Often it just won’t work or everything freezes. That ruins the viewing experience. Please fix that and give owners the option of receiving a redesigned remote control.
Thank you.
The remote needs to be redesigned. There isn’t a functional fast forward. The OK button is unstable. The signal from the remote to the tv receiver spot is unpredictable. Often it just won’t work or everything freezes. That ruins the viewing experience. Please fix that and give owners the option of receiving a redesigned remote control.
Thank you.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, March 30, 2021
Hello Sophie & Sadie’s mom, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
This is the worst monitor I’ve ever had
on March 28, 2021
Posted by: Calsser
from Ga
This is the worst monitor I’ve ever had It constantly freezes and most of the time won’t even turn! This monitor absolutely sucks
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 30, 2021
Hello Calsser, sorry to hear you are not having a smooth experience with the freezing and power. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Works great
on March 28, 2021
Posted by: Booboo baw
from Portland Oregon
I bought this three weeks ago. I am happy with my new tv.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Easy set up!
on March 28, 2021
Posted by: Ramgal
from Montana
Purchased this tv a couple of weeks ago, we are happy with the quality of the picture and ease of using the features. Absolutely love the SmartCast feature!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on March 29, 2021
Posted by: Anonymous
from Texas
Looks great and no issues with it. Easy to use. No troubles
Written by a customer while visiting vizio.com
Customer Rating
1
Nothing But Trouble
on March 29, 2021
Posted by: Lissa513
from St. Paul MN
I’ve had nothing but trouble with this TV. I should have returned it immediately because it had glitches from the day I brought it home. It would reboot in the middle of a program or just shut down altogether. Now it’s stuck on the Scan to Register screen. I can’t get the main screen at all.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 31, 2021
Hello Lissa513, thank you for your feedback today. Typically the page to scan and register the TV is able to be closed by pressing the back, exit, home, or OK buttons. If those buttons are working, please do not hesitate to reach out to our Award-Winning technical support team. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
I love it it is everytjing i knew it would be
on March 29, 2021
Posted by: Crazymama
from Michigan
Love it it comes in perfect sounds is great. Hook to wifi no problem
I would recommend this to a friend!
Written by a customer while visiting vizio.com