Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
2
Unresponsive
on March 26, 2021
Posted by: LindsayS
from Minnesota
I’ve had my tv for about 3 months now. It’s super slow, unresponsive, and only wants to work half the time. My wifi will be working fine for my other devices but my tv never wants to connect. It takes forever for things to load. Turning the volume up takes a good 3 seconds between each click to actually go. This tv is the worst.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 29, 2021
Hello LindsayS, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Grammy upgrade
on March 27, 2021
Posted by: Barb74
from Kent, WA
I had a Pre-HD TV and my daughter thought I needed to update. Nice Christmas present! Still evaluating if I want to “cut the cable “!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Vizio
on March 27, 2021
Posted by: Jtyrkala
from Roswell nm
The sound could be better but other than that it is great
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Dissatisfied
on March 27, 2021
Posted by: Michele62
from Central NY
I have had this for about three months. It randomly shuts itself off after the screen frequently freezes. I am unable to add an app for HBO max and must cast programs to my tv to watch. Overall not as pleased as I was with my previous Vizio tv which I had for years but would not accept updates any longer.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 29, 2021
Hello Michele62, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
on March 27, 2021
Posted by: Dani74
from Atl,GA
A little different from my old vizio but worth it. I am learning about the new functions
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Problem
on March 27, 2021
Posted by: rothie
from Pennsylvania
Problem trying to give control to Comcast remote. Options are fine, except for syncing control with standard remote. Hoping to find assistance.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Constantly buffers
on March 27, 2021
Posted by: Sba1615
from Chicago
Also, kicks out of whatever streaming service I use multiple times,a day
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 29, 2021
Hello Sba1615, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
good value
on March 27, 2021
Posted by: tim60
from blountville,tn
does what i expected. bought for chromecast & it works well for that
I would recommend this to a friend!
Written by a customer while visiting vizio.com