Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
3
Disappointed
on March 24, 2021
Posted by: Kathy60
from Detroit Michigan
I bought this about 2 years ago and I am already having problems with it. Probably have to buy a new tv
Written by a customer while visiting vizio.com
Customer Rating
4
Great picture quality!
on March 24, 2021
Posted by: Runnner
from Waldorf, MD
Great investment on an entertainment system my only comment is the remote. It seems like you have to press harder than regular remote Meaning it does not respond quick enough or you have to press harder. Other than that
great buy. Really change my mind about what quality TV this is as I use to get only SONY. Will definitely invest in a bigger more newer VIZIO TV.Thanks!
great buy. Really change my mind about what quality TV this is as I use to get only SONY. Will definitely invest in a bigger more newer VIZIO TV.Thanks!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Weird tv
on March 24, 2021
Posted by: Altta
from Westchester NY
I bought this tv because I owed Vizio before but this tv is horrible. I turn off the TV and a few minutes after it turn on by itself out of no where. And is very complicated and to switch from apps
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Altta, sorry to hear you are not having a smooth experience with powering off. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
2
App issues make it hard to enjoy it
on March 24, 2021
Posted by: Azsunnyand70
from Arizona
It was a good buy price wise but it has a lot of app issues. A lot! And I wasn’t expecting that.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
on March 24, 2021
Posted by: Bigbob#2
from chicago,illinois
Good product. Already made 2 vizier purchases this month, I intend to buy a larger model.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
3
Good but iffy
on March 24, 2021
Posted by: Kia813
I bought the tv almost a week ago and ill admit the video is great along with the sound. Has features out the wazoo but when those features are "iffy" makes them suspect. It's been a learning curve with it. It doesn't sit more than 6 feet from my router but the connection keeps pausing and apps keep closing. I've thought but returning it but then think maybe I'm rushing it ... idk. I have a 5g network but it only picks up the 2g signal. Again iffy. I don't normally worte reviews but want to know if anyone actually reads this and can advise. The response time between my remote and tv is delayed a bit as well.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Kia813, there could be a few things that cause lag or disconnections and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Like my Vizio
on March 24, 2021
Posted by: Trina78
from Shreveport, La
I got this tv earlier this month. I like it a lot. I have one problem with it and that’s trying to watch regular tv from powering on it’s not working the way it should
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Garbage
on March 24, 2021
Posted by: TommyW80
from Sarcoxie, Mo
This stupid thing freezes up constantly. Kicks you out of apps nonstop. Absolutely NOT HAPPY with this piece of crap! If I had my receipt from a few months ago I would demand my money back and buy a different brand!
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello TommyW80, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com