Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
2
eh
on March 20, 2021
Posted by: ash93
from sc
I bought this about a month ago. I have never had a smart tv before but it frustrating. it's slow, doesn't always connect even though I'm right next to the router. today I tried using the button on the remote for prime video, and all I got was a black screen. not impressed, honestly get a non-smart tv or a different one.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 22, 2021
Hello ash93, sorry to hear you are not having a smooth experience with your network. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
A Learning Curve At First
on March 20, 2021
Posted by: Wkeybo
from Richmond , Virginia
There is very little help in setting up the TV and it didn't come with a owner's manual. However I did go online to download the owner's manual. After working through a learning curve , I enjoy the TV. Works well with my Google Home speaker also.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Just what the doctor ordered
on March 20, 2021
Posted by: Gapper
from Atlanta
Bought for bedroom with intention of using headphones. The search engine is slower than other TVS I have used but otherwise all is good
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Vizio 40" smart TV
on March 20, 2021
Posted by: Earm
from Corinth, TX.
Excellent picture & sound also very light to handle. Very pleased with purchase.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on March 21, 2021
Posted by: Ana1
I bought this for my elderly mom. She loves it. Tv has great picture.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Freezes a lot
on March 21, 2021
Posted by: Mals
from Pittsburgh, PA
Since day 1, I have experienced a lot of freezing/glitches. Shows will randomly stop in the middle. I even upgraded my wifi speed through xfinity thinking maybe it was an issue with my wifi but not the case. Definitely not what it's cracked up to be but the price was really good. I contemplate returning this TV every day...but keep giving it chances....
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 23, 2021
Hello Mals, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Bang for the Buck!
on March 21, 2021
Posted by: Hall C.
from Hampton, Virginia
This is an excellent smart TV that came in at an equally excellent price point. Image is great, plenty of smart TV apps and audio is of quality.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Great value
on March 21, 2021
Posted by: Milk Man
from MN
We purchased the this TV a few weeks ago to replace an older 32” Vizio that had reached the end of its life. Great upgrades by Vizio on this model, including much better apps, more robust WiFi, better remote, still a great picture at a great price. My only complaint is that there is significant lag time when moving through the apps on the Home Screen.
I would recommend this to a friend!
Written by a customer while visiting vizio.com