Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
Not an Android fan
on February 13, 2021
Posted by: Babyboy15
from Harrisburg
I couldn’t get this TV to setup or connect with my internet connection. I took it back the next day.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, February 16, 2021
Hello Babyboy15, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Written by a customer while visiting vizio.com
Customer Rating
1
MALA CALIDAD
on February 13, 2021
Posted by: SANTANDER
from New York
MAL FUNCIONAMIENTO EL CAST Y EL AIRPLAY EN NEW YORK
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
1
Freezes
on February 13, 2021
Posted by: Amber29
I have had this tv for about 6 months and it freezes almost everyday. Need to remove the plug to reset it. I would,buy a new one but cant afford it right noe
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, February 16, 2021
Hello Amber29, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Dislike sound and remote
on February 13, 2021
Posted by: Tom70
from Mb
Older style visio would default to TV when powered off/on. This defaults to ladt warched. Multistep to get bact to TV mode.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, February 16, 2021
Hello Tom70, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Only 1 remote needed
on February 13, 2021
Posted by: Sherry berry
from Virginia Beach, VA
I had a fire stick I used with the previous tv. I had to use two remotes and so I had to keep up with both. Now I don’t need the firestick or remote. Just one remote.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love the TV
on February 13, 2021
Posted by: Carguy1955
from Springfield, IL
Perfect size for my bedroom. Easy setup and paired up with my cable remote. It's the second Vizio I have purchased in the last month.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Very slow
on February 13, 2021
Posted by: Lilax
from Albany
I bought this under the impression it would run as the 42 inch ran, but I was wrong to assume that. This is very slow and when you use the remote to scroll and type in letters, there is a 3 second or even 5 second delay. It crashes and freezes consistently and as of now it’s simply not running anymore. It’s been a headache from the moment I began to set it up. airplay never works. The only way I use my phone as a mirror successfully is by mirroring youtube- that isn’t enough. And you can’t add apps to the already pre added List. Disgustingly fox news apps are readily and freshly added by smartcast- I hate that thats in there and that they assume I would agree and like it there. I hate it and my annoyance with this machine incensed even more after seeing those new apps.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, February 16, 2021
Hello Lilax, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
I like it
on February 13, 2021
Posted by: Goclark1
from Mount Dora Florida
Don”t have complaints or issue. It’s was easy to set and ready..
I would recommend this to a friend!
Written by a customer while visiting vizio.com