Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
2
Shuts off/no sounds
on January 9, 2021
Posted by: Fordman1308
from Goddard KS
Bought this a month ago, have the vizio surround sounds system with it also new, a lot of times the tv freezes or the sound quits working, or becomes way delayed, won’t let you change channels or select things, can’t turn off, have to unplug and reboot whole system
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 15, 2021
Hello Fordman1308, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
on January 9, 2021
Posted by: Cdolan1234
from Pinellas park Florida
My mom bought it for me in November as a Christmas present
Written by a customer while visiting vizio.com
Customer Rating
1
Hope you don't want to watch anything live
on January 9, 2021
Posted by: sd12
Freezes or shuts down whenever watching live tv. Critical point in the NFL playoff game and it just switched to the home screen.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 15, 2021
Hello sd12, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Great tv for the price
on January 9, 2021
Posted by: Snowball
from Kirkland, WA
I bought this tv a couple weeks ago and I love it. Wish the speakers were on the front, be able to change the feet on the bottom. Also would be nice if you had instructions on how to set it up
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, January 15, 2021
Hello Snowball, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
5
Beautifull,excent,I loved
on January 9, 2021
Posted by: Lasanta17
from Puerto Rico
I am really so happy This is my first time buy this product I recomended to my family and friends and the prices it really good .I want buy another I loved.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Super slow
on January 9, 2021
Posted by: Pmoney73
from Grover Beach, ca
I almost thought the tv was broken out of the box but I moved it closer to the wifi and the apps finally work but slow loading. I have to use a Firewtick for it to work in my room.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 15, 2021
Hello Pmoney73, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Everything I need!
on January 9, 2021
Posted by: Mom48
from Durham
Everything i need in one without having attach or detach cords from the tv!! And there are so many channels to watch! Love it
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great pictures. User friendly controls.
on January 9, 2021
Posted by: Sjeffcoat
from Texas
My kids really enjoy the new Vizio televisions. They never leave thier rooms now!
I would recommend this to a friend!
Written by a customer while visiting vizio.com