Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
Not worth it
on January 2, 2021
Posted by: Alyssa1234
from York, PA
This TV is the slowest tv I’ve ever had. When I am scrolling through apps, it lags behind about 4 seconds... it also will randomly turn off or randomly stop my show and show the “Visio” V in the middle of a program. Other times when I turn it in, it is completely black and never loads the home screen. I have to use the preset buttons on the remote (only 6 apps) to navigate when the tv does this. I regret buying this tv and will not recommend it to anyone. I thought maybe the lag was because my internet wasn’t the best, but since, I have upgraded my internet and no improvement. Spend a little bit more and get something better quality.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 12, 2021
Alyssa1234, can you give us some additional details about the issue you are experiencing? At this time I would recommend to start off with a power cycle of the TV and then completing a factory reset of the TV if the power cycle does not resolve the issues. If more assistance is needed, please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Bad WiFi Connection
on January 2, 2021
Posted by: Nique
TV keeps disconnecting from wifi tried trouble shooting issue still occurring.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 12, 2021
I would like to offer the assistance of our award-winning technical support team with this issue. If trouble shooting has failed, we would like to look in to further options for you. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Great features and quality picture!
on January 3, 2021
Posted by: Cougfan32
from Little Rock, AR
I bought this model several months ago and it has a great picture and a lot of excellent features! Very pleased with the amount of HDMI ports and quality
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Always loved Vizio
on January 3, 2021
Posted by: ValM
from Loganville ga
I have several Vizio Tv‘s but I bought the cheapest one this time and not very happy with it but it’s not the worst next time I will go with the higher priced one. But I always go with Visio so thank you
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
2
Constantly Freezes
on January 3, 2021
Posted by: B46711
from Berne, IN
I have to power cycle this every time I watch it. The only reason I gave it 2 stars is because it does have a clear picture. I wish I could add additional apps.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 18, 2021
Hello B46711, can you give us some additional details about the power issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Love the technology
on January 3, 2021
Posted by: Sylvia59
from Bradenton, FL
Happy I got it. I'm glad I updated my TV. My old one was 10 years old
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Good entry level smart TV
on January 3, 2021
Posted by: macastleb
from Pcola Fl
It’s easy to understand & set up. However I can’t figure out how to load up a different streaming app that’s not on the menu. If I have to get a fire stick to load a steaming app it’s a negative but not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great movies,info of all kinds.
on January 3, 2021
Posted by: Olay
from Marksville La. 71351
I received for Christmas and very pleased. My family thought I needed.
I would recommend this to a friend!
Written by a customer while visiting vizio.com