Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
3
Good display, smart TV & remote below par
on April 20, 2020
Posted by: KeithD
from Huntsville, AL
Good: I’ve had this set for just under 2 yrs. Paired it with SB-36512 sound bar. For the price point the display is very good, no issues there. Connected to cable box using their remote, it’s a good experience and hard to beat for the money. Bad: Single remote is supposed to control TV and SB when run off ARC input. Sound bar inexplicably just turns
on in the middle of the night. Common problem, no remedy worked so disabled ARC & had to use 2 remotes. Cut the cable & went to Smart TV - power-ons in middle of night went away, but the SmartCast home screen and app loading performance is way below what I get on other brands in my house that use Android and Roku as the OS. Remote is not backlit and button layout makes it hard to use - not a good remote. Obvious problems with NetflixTV on Vizio platform - jerky performance, acts like its buffering on both WiFi and Ethernet. As a TV, I recommend this model. As a SmartTV, not so much.
on in the middle of the night. Common problem, no remedy worked so disabled ARC & had to use 2 remotes. Cut the cable & went to Smart TV - power-ons in middle of night went away, but the SmartCast home screen and app loading performance is way below what I get on other brands in my house that use Android and Roku as the OS. Remote is not backlit and button layout makes it hard to use - not a good remote. Obvious problems with NetflixTV on Vizio platform - jerky performance, acts like its buffering on both WiFi and Ethernet. As a TV, I recommend this model. As a SmartTV, not so much.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Poor Sound, difficult to use remote.
on April 20, 2020
Posted by: Jackrabbitdon
from Chanhassen, MN
Very poor sound, very tinny and hollow. I have other small TVs with much better sound.
The remote is difficult to use. The numbers are so small, they are difficult to enter. It makes it worse when the response time is delayed, therefore entering the same number several times not realizing it was entered. There is no favorites button to assist in channel selection. Our cable has a 4 or 5 digit with a dash in to select channels making it very difficult with this remote. I tried to get around the sound issue with external speakers. But, I could not control the volume with the tv remote. It says i should be able to with audio set to external speakers and variable output, but that did not work.
On the good side, it had a nice bright and sharp picture and came with several nice and useful apps preloaded. It connected to the wi-fi and cable very easy.
I returned it and will probably avoid Visio products in the future.
The remote is difficult to use. The numbers are so small, they are difficult to enter. It makes it worse when the response time is delayed, therefore entering the same number several times not realizing it was entered. There is no favorites button to assist in channel selection. Our cable has a 4 or 5 digit with a dash in to select channels making it very difficult with this remote. I tried to get around the sound issue with external speakers. But, I could not control the volume with the tv remote. It says i should be able to with audio set to external speakers and variable output, but that did not work.
On the good side, it had a nice bright and sharp picture and came with several nice and useful apps preloaded. It connected to the wi-fi and cable very easy.
I returned it and will probably avoid Visio products in the future.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Entertainment Expert, Customer Support, April 20, 2020
With TV's moving towards thinner profiles and sleeker bezels, there isn't room for large speakers. To help get the best audio we have included settings like DTS Studio Sound to provide the highest performance possible while maintaing the thin, sleek profile of the TV. Our SmartCast TV's also work with the VIZIO SmartCast Mobile App which acts like a secondary remote that some customers find more intuitive and easier to use.
Written by a customer while visiting vizio.com
Customer Rating
3
Easy layout!
on April 20, 2020
Posted by: Theo7858
from Texas
I bought this tv a few weeks ago and while I love it there are some complaints I have. Firstly the tv is slow, in order to get where I want I have to click the button multiple times and wait a bit for the tv to catch up. Secondly on the app YouTube the tv will turn the entire screen black and on play sound after a few minutes.
I would recommend this to a friend!
Response from vizio.comBy VIZIO Entertainment Expert, Customer Support, April 22, 2020
Hi Theo7858! This is not the experience we would like our customers to have. Please visit support.vizio.com and select the 'Contact Us' option to work with one of our customer support team members at your earliest convenience.
Written by a customer while visiting vizio.com
Customer Rating
5
I’m a loyal customer to Vizio
on April 20, 2020
Posted by: Anonymous
from Hagerstown md
I love vizio! We have 6 TVs, all vizio. LOVE the price and the quality’s
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on April 20, 2020
Posted by: Dana'e
from Maryland
During the time I bought the television, it became to have better features.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great picture!
on April 20, 2020
Posted by: Grtdancer2
from Grover Beach, CA
This is my fourth one. I love the picture quality.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love it
on April 20, 2020
Posted by: Amaryana
from North Carolina
I bought it two months ago and I couldn’t be happier
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Worth it
on April 20, 2020
Posted by: Peanutbutter70
Exceeded my expectations...great picture and features
I would recommend this to a friend!
Written by a customer while visiting vizio.com