Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
5
Break features
on March 12, 2020
Posted by: Ella .B
from DC
I bought it several months ago and I :love this
band
band
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Keeps disconnecting from my wifi
on March 12, 2020
Posted by: Nadia02
from Tucson AZ
I bought this item in August 2019 (currently is March 2020) and I honestly wish I bought a different TV. This one keeps disconnecting from my internet, will freeze on different streaming apps, it also will sometimes not let me access the main homepage, and it also will turn on but nothing will appear on the screen. It really is frustrating and I wish there was a way for me to return it or something but I never kept my receipt so learn from my mistake; either don't buy it or KEEP THE RECEIPT.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 17, 2020
Hello Nadia02, the television should connect and play applications without any issues as long as you are connected to a stable network connection and within a normal distance. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
malfunction
on March 12, 2020
Posted by: Fyna24
from Houston texas
I bought this tv a month ago and I when to New York only for 2week and be be back until now the TV is not turning on and I used to trash my receipt so... the tv is right there if I can took a picture for u I will do
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 17, 2020
Hello Fyna24, to have the television not turn on is very odd. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Great tv for price
on March 12, 2020
Posted by: Mrs. G
from Napa
Great picture; however, bluetooth is not great though.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Bad sound quality
on March 12, 2020
Posted by: Chadd
from Phoenix, Az
Its a big tv for the price. Picture quality is good. However, the sound quality is so bad we had to buy an external speaker system to even be able to watch the tv. There is no doubt that if you purchase this tv you will have to buy additional.sound equipment
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 17, 2020
Hello Chadd, As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
5
Just an over all good TV
on March 12, 2020
Posted by: Anonymous
Been my TV of choice for the past 15 years. Never had any problems so far
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Clear picture
on March 12, 2020
Posted by: Reg1319
from Illinois
Great quality and features for the money you pay for.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Picture/Video Lasted only a Few Months
on March 12, 2020
Posted by: Kathy49
from Honolulu, HI
I bought this last year and within a few months (3-4 months) the video muted and picture would not stay on. Tried recommended, suggested fixes but nothing worked.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 17, 2020
Hello Kathy49, to have the picture stop working is very rare for a your television. we do have a manufacturers warranty and lifetime technical support. We would be happy to speak with you to see if we can get it up and running. Please reach out to our customer support at 877-878-4946 or through support.vizio.com.
Written by a customer while visiting vizio.com