Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
Don 't buy if you want to use the hdmi ports
on February 27, 2020
Posted by: ronndy
from Leesburg, Florida
Used the tv for 34 days (4 days after the local store's return policy) and now neither HDMI port works unless you unplug the tv for 5 minutes and plug it back in. Absolute junk.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 5, 2020
Hello ronndy, the HDMI ports should connect to whatever device you are using the support HDMI 2.0. We would love to hear what we can improve with our user experience in the future. If you could update your review or contact our customer support with this information we would appreciate it.
Written by a customer while visiting vizio.com
Customer Rating
5
Easy to set up
on February 27, 2020
Posted by: CJean
from RI
Have had this for about 2 months. One problem the wifi somehow got interrupted & had to reset top factory setting go through set up again. Was a pain but it worked. Don't know why, nothing else in house was affected. Will watch it. Otherwise, I've had a few of this brand of tv & am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Hard to turn on
on February 27, 2020
Posted by: kpu46
from Newnan Ga
Running it wireless. Shows an excellent connection but when I try to turn it on, sometimes it doesn't come on at all, sometimes is shows smartcast page, sometimes I have to turn it on and off several times. Today it kept showing "smartcast not available" again with a good wireless connection. I went to netflix and it worked but when I tried to go to home, it showed "smartcast not available" again. Finally after switching back and forth with a few of the preloaded apps on the remote it finally loaded the home page and let me go to YoutubeTV. This happens regularly when I try to turn it on. Once in every 3 times it might work like it should.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 5, 2020
Hello kpu46, you should not have to switch between apps to get the SmartCast input to display as long as your television has a stable network connection. We would love to hear what we can improve with our user experience in the future. If you could update your review or contact our customer support with this information we would appreciate it.
Written by a customer while visiting vizio.com
Customer Rating
5
Nice Sets.
on February 27, 2020
Posted by: Sshack
from Indianapolis, IN
I have only had it about a month and so far am happy with it. It is our 3rd Vizio set for our house so we do like the product.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great quality
on February 27, 2020
Posted by: Lonzo
Sometimes it freezes but other then that I love it
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
LOADED
on February 27, 2020
Posted by: Jgallo1030
from Ansonia, CT
So my sister bought this for me for my birthday. I love the watch free feature. Fear movies on it. The apps come already there. Great picture too. Sound could be better.
Written by a customer while visiting vizio.com
Customer Rating
3
Very good TV, but
on February 27, 2020
Posted by: TedMo
from Cleveland, OH
A GREAT TV except for the remote. The physical size of the remote and the buttons are
a little small for someone with 6'2" hands
a little small for someone with 6'2" hands
I would recommend this to a friend!
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 5, 2020
Hello TedMo, We appreciate that you took the time to provide feedback about the remote that came with your television. If you would like a more intuitive experience controlling your television we also have a SmartCast application in your mobile devices application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant.
Written by a customer while visiting vizio.com
Customer Rating
5
5th on in my house
on February 28, 2020
Posted by: Ljdoss
from Tucson, AZ
Love Vizio for quality, function and customer support.
Written by a customer while visiting vizio.com