Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
2
Poor sound
on February 18, 2020
Posted by: jchammer
great picture and other features but the sound is very bad
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 4, 2020
Hello jchammer, As televisions continue to have thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
3
GREAT PICTURE - LOUSY AUDIO
on February 18, 2020
Posted by: Gmabeach
from Naples, FL
We purchased this tv in order to have a Smart TV to subscribe to YouTube TV and other streaming apps. We used it with cable for awhile, but at the end of December, we cut the cord and gave up our Xfinity Cable, keeping the wifi. Since the beginning, we have had issues with the audio cutting out - stuttering. We first blamed the wifi, but everything else is working fine including our other Smart TV. Location doesn't seem to matter, and we have reconnected everything to try and fix this problem. Sometimes it goes away after an hour or so, but most times does not, often occurring every ten or fifteen seconds. We miss a lot of audio.
It also seems to have a hard time reviewing or returning to a previous channel - often buffering so long we need to turn it off.
Please help if you can.
It also seems to have a hard time reviewing or returning to a previous channel - often buffering so long we need to turn it off.
Please help if you can.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 4, 2020
Hello Gmabeach, the behavior you are describing is very odd as the television audio should not have any audio cuts or other problems. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Great for home use but needs a browser function.
on February 18, 2020
Posted by: Greg1492
from Charlotte, NC
Bought two Vizio tv's for our travel trailer and love them. The only problem is that some sites require a Wifi login and that is not supported by the TV. Can Vizio add this feature please?
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Fabulous product
on February 18, 2020
Posted by: Redjersey54
from Lehigh acres FL
Absolutely love it!etc. . ........................
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great TV
on February 18, 2020
Posted by: Yellow
from Charlotte, NC
I bought this a few weeks ago and I LOVE IT!!! I like the timer feature. I can lay in bed and relax and the tv will shut off on it's own instead of staying on all night or waking me up after I fall asleep.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great TV
on February 18, 2020
Posted by: Angir
from Arizona
Great TV for the price! Amazing quality and value!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Very good value
on February 18, 2020
Posted by: Nick S
from Hudson, FL
This TV has worked very well for the month that I have had it. I prefer a pedestal over the legs though. It would have fit better in the space that I have.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Mixed
on February 18, 2020
Posted by: Notsure
from Baltimore, MD
Picture is great. Like that I can get Netflix and the like BUT sometimes the TV just won’t turn on. Can’t figure it out and not sure what I did to get it on. Has happened 3 times now
Response from vizio.comBy VIZIO Customer Service, Customer Service, March 4, 2020
Hello Notsure, the television should turn on every time without an issue as long as it is connected to a stable outlet or power strip. We'd love to look into why this occurrence may be occurring. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com