Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
5
I love it
on July 26, 2022
Posted by: Spartan16
from Morganton nc
It’s a great tv I love it plus I can watch movies an stuff on it plus I like the picture on it
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Won’t update firmware
on July 31, 2022
Posted by: Nptech
from Nebraska
I got this as a gift and the firmware will not update so it makes the tv useless I’ve called several times but nothing helps lost the receipt now they can’t fix it. Alls I want is the firmware to update so I can use the smart tv
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 1, 2022
Hello Nptech, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Written by a customer while visiting vizio.com
Customer Rating
1
It’s okay.
on August 1, 2022
Posted by: FootFungus
from Connecticut
I bought this one year ago and it works okay. Since it does not have a browser, I need to replace it. Caveat Emptor. After trying to access a PoE LAN antenna IP address using the TV, I learned no Vizio products have web browser capability.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 2, 2022
Hello FootFungus, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com
Customer Rating
2
So-So
on August 2, 2022
Posted by: Nobody9999999
The TV is slow to respond to commands and the smart menu is confusing.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 2, 2022
Hello Nobody9999999, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
3
Solid but leaves you wanting more
on August 5, 2022
Posted by: bthf
from Upstate NY
A solid TV but could be better. The resolution is good. The internal features - like access to apps - is so slow as to be really useless. Also only one port for HDMI when I could've used two.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, August 8, 2022
Hello bthf, thank you for taking time to leave us your review today. I would like to offer the assistance of our award-winning technical support team with this issue, based on the model being reviewed, D32f-G, it does have two HDMI inputs. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Great image, but one thing missing
on August 9, 2022
Posted by: DebbieS
from Monterey Cal
I love the tv but was bummed to find today it has no Bluetooth option. Maybe I have to buy a newer one. Also, once in a blue moon, it just turns itself off...not sure why. Also, highly recommend you see all the info about the TV. It's really easy to read and understand. Should have don't it sooner, maybe I would have seen that it had no Bluetooth.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Asking for a review again?
on August 9, 2022
Posted by: Triggerfin
from Long Pond, PA
I've had this TV for just over 2 years now. In that time I've found it slow to respond to inputs, and I've had to reset it, sometimes having to go so far as to re-register it with my account, about every 3 weeks, when Google Home cannot communicate with it. Other devices aren't affected, and the condition persists until I manage to find the right things that need to be reset that time. Sometimes it's just going through the "extras" menu in the TV to make it remember that Google has permission to talk to it, and sometimes it's removing Google from it, and it from Google, and going through the whole signup process again, which gets me to this.
While it's working, it works well enough, even though it's so slow I have to navigate blind and wait for it to either catch up to my inputs or forget what it's doing.
While it's working, it works well enough, even though it's so slow I have to navigate blind and wait for it to either catch up to my inputs or forget what it's doing.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 11, 2022
Hello Triggerfin, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Pretty solid television
on August 10, 2022
Posted by: KatHermance
from Rockford Illinois
Remote was broken out of the box when I got it but I try to keep it together best I can but tv seems solid. More apps would be appreciated.
I would recommend this to a friend!
Written by a customer while visiting vizio.com