Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
5
Just bought my third one
on July 12, 2022
Posted by: Blue Dog
from Atlanta, GA
VIZIO TV are real good value for your money. Excellent service and support.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Definitely had a lot to be desired
on July 13, 2022
Posted by: Solracjr59
from California
I expected more from this Brand. TV is slow to turn on and slow to navigate. There are a lot of Apps that I don't use or want and I can't delete them. Casting a service (like Netflix) uses a different interface, than the actual App on the TV which in my option is more clunky and horrible picture quality.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 15, 2022
At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and offer feedback.
Written by a customer while visiting vizio.com
Customer Rating
1
Poor
on July 14, 2022
Posted by: Smw!
Tv resets automatically when you shut it up! So annoying. Spend decent money to have a piece of junk
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 18, 2022
Hello Smw!, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Great Value for Your Money
on July 15, 2022
Posted by: Bindel
from Atlanta, GA
My 1st visio replaced an LG in the living room. My second replaced a corby in the kitchen (full disclosure the corby was always intended to replace a computer monitor in the office which finally died.) Just bought my 3rd for my bed room. Great color. Great sound. No fuss set up take it out of the box find a plug where you are going to set it.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Good picture quality, great that it has Wi-Fi
on July 24, 2022
Posted by: Er1bo
So far very satisfied, would be nice if it would support Dish Anywhere app
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Great picture quality and nice features.
on July 24, 2022
Posted by: Cacacuais1
from Gilbert, AZ
Only downside for me is that it is very slow when it comes to switching from app to app
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, July 25, 2022
Hello Cacacuais1, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
2
Slooowww
on July 25, 2022
Posted by: Charles_Champlagne
from Idaho
The response in the apps and the Vizio SmartCast interface. This is our second of the same model for this brand and they don't last long. Factory reset continually and then the video goes out, or it dies. We won't invest again in a few Vizio Television.
Response from vizio.comBy Reputation Studio, Customer Care, July 26, 2022
Hello Charles_Champlagne, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Written by a customer while visiting vizio.com
Customer Rating
1
TV freezes CONSTANTLY
on July 25, 2022
Posted by: skylarh
from New Hampshire
I bought this TV 2 years ago during the beginning of the pandemic. Before buying the TV i saw a few reviews about how the TV disconnects from wifi and will freeze constantly. Although I still bought the TV thinking that it was just a defect with a couple of TVs. After 6 months of use, the TV started to freeze up, but would eventually unfreeze and work again soon after so I thought nothing of it. Then a few months later the TV started to freeze more and started to disconnect from the wifi. I know that there is not a problem with my WIFI because my WIFI is very good and I have no trouble with my other TVs and devices in my house. Now 2 years after purchasing, I can not go 10 mins of screen time without the TV going to a plain black screen where you can't do anything unless you unplug the tv and hard reset it. On a good day, I can get through 30 mins of screen time without it disconnecting from wifi or freezing (which is ridiculous to think that 30 mins is good but whatever), but on bad days the tv can even get through a minute without disconnecting from wifi and going to the blank, unresponsive screen. It is beyond frustrating to keep getting out of bed to restart the tv. Also sometimes I will shut my tv off, but then I will wake up or walk into my bedroom and the tv will be on. It is just frustrating because I paid for a tv and I should not be wondering whether or not my tv will work that day.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 26, 2022
Hello skylarh, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com