Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
3
Good picture, good price, but...
on June 12, 2022
Posted by: kernal
from Iowa
Shouldn't a TV last longer than 2.5 years? Get an extended warranty.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, June 13, 2022
Hello kernal, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Fantastic TV
on June 15, 2022
Posted by: BIG T
I bought this TV two years ago and it still acts like new!
Just had to get to know it, software updates and factory resets and it still keeps on working!
Just had to get to know it, software updates and factory resets and it still keeps on working!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Needs to be rebooted often
on June 17, 2022
Posted by: ButchBlake
from Rochester, Mn
The menu functions are extremely slow. You can press the right arrow a whole bunch of times before the cursor actually moves. It seems like they under powered the menuing options with a slow chipset.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 17, 2022
Hello ButchBlake, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
I like the way my tv works with my phone and inte
on June 18, 2022
Posted by: Beartoe1970
from Seattle
I've had it for years and I'm so happy to have it still,
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Connectivity & Buffer Size Should be Better
on June 27, 2022
Posted by: Frank-S_Six-0
from Eastern Pennsylvania
I have 900+ mb of download speed coming into my home but the tv only receives 8~9mb. The modem is close to the tv so broadcast-range is not the issue.
The buffering is bad enough that I often get booted out of what I'm watching, taking me back to the home screen.
My 10 year old Apple TV Series 3 is much better in both categories. This tv is only 1-1/2 years old.
The "screensaver" feature will not display the right time unless I set the unit to an incorrect time zone while my network signal reports correctly.
I do like that I can customize the Apps so that my favorites are at the top of the list.
Without much more modernized network and storage electronics, I cannot recommend this tv.
The buffering is bad enough that I often get booted out of what I'm watching, taking me back to the home screen.
My 10 year old Apple TV Series 3 is much better in both categories. This tv is only 1-1/2 years old.
The "screensaver" feature will not display the right time unless I set the unit to an incorrect time zone while my network signal reports correctly.
I do like that I can customize the Apps so that my favorites are at the top of the list.
Without much more modernized network and storage electronics, I cannot recommend this tv.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 28, 2022
Hello Frank-S_Six-0, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
2
It's good when it works
on July 7, 2022
Posted by: Danocarns
It works great at times and at other times it doesn't really work at all or only allows certain apps to work I checked my wifi and that's not an issue
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 8, 2022
Hello Danocarns, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Loses connection and slow streaming and I have Pan
on July 9, 2022
Posted by: Debbz
from San Diego, CA
Overall it’s a good TV I hope to get a newer version soon
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Worst tv of 7 vizio tv we have owned.
on July 10, 2022
Posted by: LBDon
from Long Beach, ca
We presently have a 50”, 40” and three 32” TVs. The newest tv fails often not feinting wifi until I reboot, requiring as many as 10 power off to turn off, locking up so the only way to turn it off or do anything is to unplug it and when I turn it off, it comes back on three times before finally shutting down, I have called service several times and o have performed a variety of fixes such as downloading updates, rebooting and unplugging and pushing the power button, IT IS A LEMON!
Written by a customer while visiting vizio.com