Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
5
Quality pictures
on May 28, 2022
Posted by: Bee61
from Philadelphia
I always have brought this brand it has excellent quality and value
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Poor reliabity
on May 28, 2022
Posted by: Drc00
from Louisiana
In just over one year TV developed very noticeable horizontal lines in the middle of the screen. Very hard to watch so will likely throw it out as repair is like not cost effectivr
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 31, 2022
Hello Drc00, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Not so great
on May 29, 2022
Posted by: Gsno
from Arizona
It keps going off for no reason have to unplug and plug it back in to reset .
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 31, 2022
Hello Gsno, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
on May 29, 2022
Posted by: Dark Queen 74
from South Carolina
Will not buy another Vizio tv in my life it messes up all the time have you restart & reboot all the time & it still messes up, the warranty is also a joke they try to make you keep repeating things you have already done no help at all,I guess you get what you pay for!
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 1, 2022
Hello Dark Queen 74, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you based on the previous troubleshooting that has been done.
Written by a customer while visiting vizio.com
Customer Rating
1
Vizio Smart TV Review
on June 2, 2022
Posted by: Kcastle
Vizio is no lie, without a doubt nothing but a no- good major piece of crap tv that should have never been sold to the public... Vizio is only good for one thing and that's a paper weight
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 3, 2022
Hello Kcastle, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
3
It is super slow!
on June 6, 2022
Posted by: azdub1
from Peachtree Corners,GA
I'd like to love this TV, but even with it connected to the internet via ethernet cable, it loads everything so terribly slowly. I've reset the TV 3x now and still no difference. Sound is just okay.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 8, 2022
We'd love to speak with you to gather some more details, and see if we can help. Our support team can be reached via phone, text message, or chat. Just head to support.VIZIO.com and click no 'contact us'.
Written by a customer while visiting vizio.com
Customer Rating
3
Good quality.
on June 9, 2022
Posted by: Yamahogg
from Florida
The reason I feel I cannot give 4-5 stars is that I bought 2 for my RV and I’ve not been able to cast to either TV from my Samsung phone. Also the codes for the remotes are the same so when I change a setting (on/off, channel, volume, etc.) on 1 it changes on both. I’m tired of watching cartoons. If someone can help with those issues I will update my review. Otherwise I am satisfied with the TV’s
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 9, 2022
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Not Able to Access FoxNation
on June 11, 2022
Posted by: BobSandy
from Houston Texas
Vizio remote not responsive and not able to receive’smart tv’ stations.
Have rebooted to no avail.
Have rebooted to no avail.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 13, 2022
Hello BobSandy, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com