Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
software flaws
on May 16, 2022
Posted by: jwynne66
from Port St Lucie FL
Have to reboot the thing at least once a day to fix the flickering closed captioning. It also randomly switches itself to smartcast
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 16, 2022
Hello jwynne66, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Lots of good festbut room for improvement
on May 18, 2022
Posted by: Illinoisan
from Illinois
Channel number way too small.
Not always intuitively obvious how to navigate screen.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
1
None
on May 18, 2022
Posted by: Hormones
from Mi
Worst tv ever. !! Antique software. Totally in- user friendly.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 20, 2022
Hello Hormones, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
3
D series 24 " Vizio
on May 20, 2022
Posted by: Shotgun USAF
.I purchased A D Series vizio less than a year ago and it has worked great up until last week when I had noticed a singular horizontal line running in the middle of the screen. I did a factory reset that did not help.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, May 23, 2022
Hello Shotgun USAF, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Extremely intermittent online and offline
on May 21, 2022
Posted by: Droffis
from Albuquerque New Mexico
Has never worked fluently, thought it was poor WiFi, but all other devices work seamlessly including my PS4 which is set up wirelessly and works great! So we bought a high end Ethernet cable and that did not help the TV. It freezes even when scrolling offline menu items. I just don’t get why, although my LG at home has its intermittent issues as well. It must be low quality equipment or a setting I am unaware of.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 23, 2022
Hello Droffis, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Great picture
on May 21, 2022
Posted by: Jimmy don
from Fort Worth, Texas
I bought last December 2020 work good then Last December 2021 closed captions problem blinking faster hard to read it and unplug around 2 and 3 minutes then plug in turn on power on and closed captions stay on no blinking and sometimes changed to smart TV programs then back to antenna channels and closed captions blinking faster hard to read it.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
1
Developed annoying horizontal lines on tv
on May 22, 2022
Posted by: DRC00
from Louisiana
Purchased slightly over a year ago. I've never had a flat screen fail so quickly.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 23, 2022
Hello DRC00, Reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
It works although my problems
on May 25, 2022
Posted by: Fourcellar60104
I’ve had my Vizio for a year I think and when I got the apps freeze a lot. There is like a three second delay on a button is pressed. Than on movies that are airplay or chrome cast, it buffers alot or stalls and repeats commercials for more than ten minutes. I don’t have many devices that are connected to the Wi-Fi and I should have more than enough data due to the Xfinity plan. Other than that it works
Response from vizio.comBy Reputation Studio, Customer Care, May 26, 2022
Hello Fourcellar60104, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com