Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
4
internet issues
on May 2, 2022
Posted by: Walter2012
from Houston
After a year and a have I have enjoyed my TV it is the best but here lately it will not except my internet or hot spot from my phone so I just have a plain TV at this point if there is a way to get back working that would be grate.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Vizio Smart Tv
on May 3, 2022
Posted by: Luis_28
from Phoenix,Arizona
The thing that I like is that there’s some apps are not working right now when I use HBO Max it freezes to watch a movie and when I use Pluto TV it doesn’t work it just stays in one place and frozen
Written by a customer while visiting vizio.com
Customer Rating
2
Very Slow
on May 4, 2022
Posted by: dtman15
from Keeseville, NY
I have four different Vizios in my home. This is the only one that I have a problem with. The screen is very slow to react while using the remote, I did all of the tricks that Vizio suggested and they sent me another remote..still slow.
Everything else is great and my other three work just fine.
This particular model...I would give a thumbs down.
Everything else is great and my other three work just fine.
This particular model...I would give a thumbs down.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 5, 2022
Hello dtman15, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Written by a customer while visiting vizio.com
Customer Rating
1
Nice picture. Horrible software.
on May 5, 2022
Posted by: Who Cares 101
from Port Saint Lucie, Florida
The software package in this TV is horrible. Slow, drops the connection, locks up to the point it has to be unplugged from the wall outlet to get it to reboot. Just plain horrible software. And yes, I do have the current version of the software.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 6, 2022
Hello Who Cares 101, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Great tv
on May 11, 2022
Posted by: Mo dogg
Love this tv top quality wit many features n top sound
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Awesome tv
on May 13, 2022
Posted by: Scrappy0069
from Waycross, Georgia
I love this TV because I can cast from my phone!!@@@
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Connectivity
on May 14, 2022
Posted by: CordobaKid75
from Cocoa, Florida
Have only owned for a week and enjoy the ability to connect to wifi and various streaming services we have without the use of a fire stick.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Constantly freezes
on May 15, 2022
Posted by: Booger&bean
from LA
Worst TV I've ever owned
Constantly freezes and has to be unplugged. Drags just awful tv all the way around.
Constantly freezes and has to be unplugged. Drags just awful tv all the way around.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 16, 2022
Hello Booger&bean, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com