Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
2
Terrible I been having issues with it since I got
on October 8, 2021
Posted by: Mon123
from Ohio
Doesn’t work kept saying no services takes a long time to connect can’t change nothing on the tv
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 11, 2021
Hello Mon123, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Great tv
on October 18, 2021
Posted by: Pettevg
from California
Awesome view display great control add a vizio sound bar and wont regreated
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love the options
on October 22, 2021
Posted by: JWHAASE
from Lancaster PA
We made a good choice with VIZIO Great price don't need any adapters everything is on TV
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Great display! Terrible processing speed
on November 9, 2021
Posted by: TheAVSalesman
from Richmond Virginia
Basically a large monitor, speakers are probably 10w - underpowered unless you get a sound bar. Apps are slow, menu is slow - regardless of network speeds. I've tried 3 different networks on the same display.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, November 10, 2021
Hello TheAVSalesman, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars. There could be a few things that cause lag or apps to not respond correctly as well, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Weird smells is out gassing
on November 14, 2021
Posted by: Moth Orchid
from Logan, Utah 84341
Since turned on a smell is out gassing smells like pesticide or herbicide. Opened windows
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Does not work good at all on wifi.
on November 25, 2021
Posted by: GTDex
from Tampa, FL
I got this TV and it works better on antenna than on wifi. It's so bad it's sad.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, November 26, 2021
Hello GTDex, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
3
Long lasting
on November 28, 2021
Posted by: _thekennedy828
from Atlanta
I bought this about 4 yrs ago, works great for the most part
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, November 30, 2021
Hello _thekennedy828, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com
Customer Rating
2
Slow
on December 6, 2021
Posted by: Bambi24182
from Colorado Springs, Colorado
I bought this tv a little over a year ago and it's had slow reaction times since the day I set it up. I thought it might have been the wifi but it's been hooked up to several different ones and it doesn't change the reaction speed. Super frustrating. Cheap tv and good option when your in a pinch but get a better tv if you have the extra cash.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, December 7, 2021
Hello Bambi24182, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com