Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
Freezes up and slow!
on September 3, 2021
Posted by: Jayana
from Independence, MO
Freezes on shows, won't power off, hit a button on remote and wait 4-5 seconds if not more for it to execute, recycles at random, pixelates, and I have to unplug and reset every day sometimes multiple times a day... I have never had a problem with any other vizio TV until this one. Love vizio... hate this tv
Response from vizio.comBy Reputation Studio, Customer Care, September 4, 2021
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
on September 4, 2021
Posted by: Coach Tigger
from Texas
I bought it and I love my Smart TV it was an excellent choice.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
on September 6, 2021
Posted by: SexyDee
from Ohio
It's so hard to get the channels on it....but I still love it I think I made a great choice.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Sorry remote
on September 6, 2021
Posted by: Montie
from Jackson, tn
The TV is fine. Good picture and ok sound. The remote is a piece of trash. It is almost impossible to make selections.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 7, 2021
Hello Montie, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Great little TV for the bedroom.
on September 6, 2021
Posted by: Sky1967
from Seattle Washington
Great little TV for the bedroom. If I had any complaint about this TV it would be the lack of Bluetooth connectivity for headphones or an external speaker. It has a great picture and a lot of great built-in features.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Great Value
on September 6, 2021
Posted by: Chuck79
from ND
Great TV for the value. Lags a little but overall a good TV.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Not what I’m used to but loving it so far.
on September 7, 2021
Posted by: YoungNana
from Springfield Missouri
I am so used to Roku and still getting used to this SmartVision stuff. But I’m getting the hang of it. I just lost one Visio that was over 12 years old. Now I have another.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Less than expected
on September 7, 2021
Posted by: SanP
from Pennsylvania
Had issues with it locking up and having to 'reset' by unplugging and plugging back in. I had to do this 5 times in 2 weeks so I returned the TV to the store
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 7, 2021
Hello SanP, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Written by a customer while visiting vizio.com