Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
EXTREMELY SLOW!!!
on July 19, 2021
Posted by: Yenni6554
from Tucson, Az
I’ve had this tv for less than 5 months and I regret buying it, it’s extremely slow and every time I’m watching something on Hulu or Netflix or just any other app, it just exits and goes back home and it’s super annoying! Wish I could just get my money back ☹️
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 20, 2021
Hello Yenni6554, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Great picture. Remote could be better.
on July 20, 2021
Posted by: JTNC
from North Carolina
Bought two of these for the bedrooms at our vacation home. Set up was super easy and picture is great. The remote could be better but for only streaming it is fine.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Great picture, terribly slow features and menus
on July 20, 2021
Posted by: T40026
from Louisville, KY
A smart TV??? If waiting 5 seconds for the cursor to move between selections is smart then it's not for me. Also, it cannot download apps but is stuck with what is available. I wanted to download the app for my cable provider and it couldn't.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 20, 2021
Hello T40026, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
5
User friendly
on July 20, 2021
Posted by: Anharr7647
from Kingsport, Tn
I bought this tv a month ago to use on our outdoor patio. It has our Hulu and Netflix so all you have to do is plug in and enjoy. Super light and so easy to use!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
perfect size for bed room
on July 20, 2021
Posted by: Dave3329
from Myrtle Beach, SC
The product was easy to set up, however I did have to call customer support to resolve a minor issue. Customer support was excellent and responded quickly and accurately
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great Picture
on July 20, 2021
Posted by: Jael1115
from Lake in the Hills, IL.
We are very impressed with the detail this TV gives us. Very clear and we are glad we purchased this TV.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Value for $$$$, Easy setup, great picture!
on July 20, 2021
Posted by: RogerD
from North Texas
Just bought it around 12:15PM today - real value for the $$$$, easy setup including internet access and great picture !
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on July 22, 2021
Posted by: Jhall1844
from Philadelphia
I am very happy with this purchase. I would buy it again.
Written by a customer while visiting vizio.com