Customer reviews from vizio.com
VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Average customer rating
4.5
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
7,358
4 Stars
1,870
3 Stars
437
2 Stars
250
1 Star
375
91%of customers recommend this product.
(
9,133 out of
9,995)
Customer Reviews for VIZIO - 40" Class D-Series LED Full HD SmartCast TV
Customer Rating
1
Awful
on June 21, 2021
Posted by: AmyC2004
from Marshfield, WI
We bought it ten weeks ago and we no longer have a picture. .
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 23, 2021
Hello AmyC2004, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Slow and Painful
on June 21, 2021
Posted by: JayBea
from Herndon, Va
I bought two tv’s for my 11 yr old twins birthday and the price point for this tv is great for anyone on a budget. However, if I could do it over ai would not invest the time or money into this product. We are a family that streams all of our movies and tv shows. I thought this had everything we needed and wanted. After setting up the tv’s, i realized that the tv was slow to connect to the internet . It also did not respond well to the remote. It took more the three try’s to put in my passwords because the remote delayed response would go pass the numbers and letters multiple times. It also kept getting stuck in the load position when navigating through the apps. This is not a good tv and I would not recommend investing in this product.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 22, 2021
Hello JayBea, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
on June 21, 2021
Posted by: Not interested
from Charleston SC
Returned the Vizio TV for an Insignia TV. Did not like that I could not download certain apps like Spectrum or Xfinity, so that I can toss the cable TV box but watch local channels. The work around of using my phone or iPad to play the app then mirror the image on a TV was a silly work around
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 22, 2021
Hello Not interested, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Written by a customer while visiting vizio.com
Customer Rating
4
Good picture quality
on June 22, 2021
Posted by: Carl H
from Ohio
Given to me as a Father's day gift for my office where I spend a lot of my time. Hookup was very simple, but don't like having to log in on the computer for the setup and operating instructions - miss the printed instruction booklet. Haven't figured out yet how to switch between cable and internet shows easily with two remotes, but will keep on trying.
Written by a customer while visiting vizio.com
Customer Rating
1
Worst TV Ever - Returned
on June 22, 2021
Posted by: TheGiantMan
from San Diego, CA
I set up the TV according the instructions. When I turned the TV on, I got an error on the screen, and the TV was locked-up. The power button would not turn of the TV. I had to unplug it and plug it back in to get it turned off. I tried a second time. The TV did turn on, but the only button that worked was Netflix. The TV locked up a second time. The remote was non-responsive. So I returned the TV.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 23, 2021
Hello TheGiantMan, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Written by a customer while visiting vizio.com
Customer Rating
5
Great features!
on June 22, 2021
Posted by: Hardygirl305
from Miami, Florida
It’s been about a month now since I purchased my smart tv and I’m very pleased.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Best TV I've ever had
on June 22, 2021
Posted by: CatLady789
from Brownfield, Texas
With everything that I can get on the Visio, I don't want to leave the house.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Easy to navigate
on June 22, 2021
Posted by: Bb88
from El Paso, TX
I bought one for a backroom, to get get rid of one of the cable boxes. It is easy to use great picture and sound. I like it so much I bought one more for another backroom. After I finish get the remodeling done I can get rid of the big bad nasty cable company who charge to much for showing the same movies over and over and over again. Thank you Vizio
I would recommend this to a friend!
Written by a customer while visiting vizio.com