Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
2
Ok fridge when it works
on June 2, 2020
Posted by: Kaas22
from League City, Tx
The ice maker leaks water, the upper shelf of the fridge freezes anything liquid and the freezer ices up and leaks water everywhere. This is my second fridge of this model with the same issues. The repair guys from GE keeps saying they never see this problem, but I can’t be the only one with this issue. Save your time and money, buy a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features - Plenty of Room
on June 17, 2020
Posted by: BColorado
from Colorado
I purchased this 3 months ago and love the features - the measurement of water, the hot water dispenser and the movability of the shelves. Very easy to access food and clean!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Features are good but.
on June 21, 2020
Posted by: mathew
from Arlington, WA
The features of this fridge are good ones to have but i am disappointed in some of the choices the company made. First is that the doors don’t open all the way and stick out which means it cannot go near a wall on the sides and has to be in the middle. the chipped consumables are disappointing to see in a high end fridge. the precision water unit is far from precise and has no way to calibrate.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
POOR QUALITY AND SERVICE
on July 6, 2020
Posted by: AJR12
from FRASER,MI
I BOUGHT THIS REFRIGERATOR 3 WEEKS AGO AND IT BROKE THIS MORNING . REFRIGERATOR AREA TEMPS UP TO 42 AND THEY SAID A WEEK BEFORE THEY COME OUT AND FIX IT, ALL MY PRODUCTS ARE GE BUT NOT ANYMORE
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Lemon
on July 15, 2020
Posted by: Jannoles
from Odessa FL
We built a new home and this was the appliance package we chose. Everyone raved about it. Well less than a week in the house, the condenser went out. Food was spoiled and will have been about a month to get a new condenser.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Wonderful refrigerator
on August 26, 2020
Posted by: bbsock
from Lewes DE
We purchased at end of a June but with Covid delivery was in August. It has a large capacity in fridge and freezer. Seal of the door is good and all food stays cold. The lights are very well placed and everything is visable. The shelves are adjustable and can be configured as needed. I use the hot water feature but as others have stated it takes awhile (like 5-10 minutes) before the water is ready. Overall I am very happy with this purchase
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features
on October 4, 2020
Posted by: Anonymous
from Las Vegas
I love it... Would recommend to others. Can not wait to do so.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Side panels bulge out
on October 5, 2020
Posted by: Anonymous
from Colorado
All doors are damaged and yet to be resolved 10 months later
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@CafeAppliances, Cafe Appliances, October 12, 2020
Hello, we appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sincerely sorry to hear your side panels are bulging. We understand how that would be frustrating. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We will keep an eye out for your reply. Thank you very much.
Written by a customer while visiting cafeappliances.com