Customer reviews from geappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
263
4 Stars
118
3 Stars
36
2 Stars
23
1 Star
46
80%of customers recommend this product.
(
372 out of
467)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
1
Water water on the floor - ice choking freeze!
on October 3, 2016
Posted by: stct
from Chicago, IL, United States
1 month brand new and series of problems: Water water everywhere ice choking freeze! this item is a lemon, throw it for some piece!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Convenient features
on January 1, 2017
Posted by: kgejames
from California, United States
I've had this refrigerator for a couple of weeks now and am really enjoying the space in the freezer for large roasts and still having the shelf space to not lose smaller items. The lighting inside makes it easy to find items. Overall it's a very nice unit, I have only 3 small complaints -- 1. the dairy cover is not easy to open if you've got your hands full of other items, 2. the water dispenser won't operate if the other door is open, 3. I wish at least one interior shelf would fold up entirely out of the way for tall items.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Model; Love it
on January 3, 2017
Posted by: Chris79
from 10307
Led lighting is great; easy to use, cool model; great Job GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Fridge!
on January 5, 2017
Posted by: Pfam
from California, United States
So many cool features make this fridge amazing. We use the hot water function all the time, and love the LED lighting. So spacious, and the setup of drawers is great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Fridge!
on January 6, 2017
Posted by: ChristyGSeattle
from Seattle, WA, United States
We bought this 4 months ago. Full size not cabinet depth. Our only complaint is it's noisy. We had the GE certified tech come out, he hooked his computer up (everything is computerized) and he could tell us everything about the fridge from the temp by date and time to the fan usage and action. Apparently its noisier because it's SO energy efficient. We had an older fridge before. So good to know. The other challenge is the ice will back up in the dispenser so we have to open the door and unblock. But over all we love it!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems from the beginning...
on February 18, 2017
Posted by: Janie25
from Oakland, CA, United States
The GE Cafe Refrigerator has not worked properly from the beginning.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy BRENDAatGEA, GE Appliances, February 26, 2017
Hello Janie25,
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
If you are still experiencing issues, please reach out to us by email at the following link so that we may review this situation:
http://bit.ly/1QrJ4dy
We appreciate your feedback and look forward to hearing from you.
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
If you are still experiencing issues, please reach out to us by email at the following link so that we may review this situation:
http://bit.ly/1QrJ4dy
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Motor is very noisy
on April 12, 2017
Posted by: John817
from Phoenix, AZ, United States
Had this installed yesterday.. I can hear it running in the bedroom across the house. Hopefully GE can fix this problem otherwise it will be a costly mistake... Really thought CAFE would be an upgrade from my older fridge.
I would recommend this to a friend!
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy BRENDA@GEA, GE Appliances, April 20, 2017
Hello John817,
Thank you for taking the time to write a review on your new refrigerator. We truly regret your experience. Please view the troubleshooting link below to determine what you are hearing is considered normal:
http://bit.ly/2feHWy0
I have forwarded your comments to our Refrigeration Product Quality Engineers. We appreciate your feedback.
Thank you for taking the time to write a review on your new refrigerator. We truly regret your experience. Please view the troubleshooting link below to determine what you are hearing is considered normal:
http://bit.ly/2feHWy0
I have forwarded your comments to our Refrigeration Product Quality Engineers. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy
on May 21, 2017
Posted by: RnJ20
from Prescott AZ
I love this refrigerator. It has a lot of room both fridge and freezer. My only complaint is that the outside shows fingerprints and scratches easily. I doubt that the doors are true stainless, for one thing magnets do not adhere.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com