Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Phenomenal refrigerator!
on November 10, 2021
Posted by: DFernandez
from Danbury, CT
The refrigerator arrived and the water ice line was installed easily!
All the features are what my wife wanted and while I would have gone for any other frig I am delighted that we waited for the 27.8 Stainless Steel Cafe Refrigerator!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the features
on November 10, 2021
Posted by: Shelly13
from Fairmont wv
I’ve never seen a refrigerator with the hot water tap. Super excited to use it for hot tea and coco in the winter.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good fridge size is nice
on November 10, 2021
Posted by: Emy6
from Massachusetts
Storage in fridge is good, freezer feels small and the water feature looks very clunky and dated.
I would recommend this to a friend!
Response from cafeappliances.comBy Chris@CaféAppliances, Café Appliances, November 11, 2021
Hello, thank you for reaching out with your review. We’re disappointed that you have not been pleased with the design of your refrigerators capacity and water dispenser. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our refrigerator product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Has what we need + a few more things
on November 14, 2021
Posted by: BT1970
from Edgerton WI
Overall this is a great fridge. Bright LED lighting, roomy and has crushed ice. The hot water option is unique and will take getting used to.
Overall it is a great fridge that should last a long time.
Overall it is a great fridge that should last a long time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Doors don’t open far enough.
on November 16, 2021
Posted by: AJ Fisher
from Huntsville, AL
I am not at all happy that the doors do not open far enough. I weigh 145 lbs and feel like I have to squeeze between the doors to put anything in or take anything out of the refrigerator.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, November 23, 2021
Hi - Thank you for posting a review on your beautiful Cafe refrigerator. We're sorry you're having an issue with the door swing on your model. If there isn't a wall or other structure on either side impeding the doors from opening fully, they should open far enough to not only access the bins but to remove them for cleaning.
With the doors open to a 90 degree angle, the refrigerator is 44 3/4" wide. At a 90 degree opening you will have full access to the contents in the bins. To open the doors fully to remove the bins for cleaning more space on each side is required.
If there are no impediments on either side of the refrigerator that is preventing the doors from opening fully, we recommend service, Please call 1-800-432-2737 to schedule a service appointment. We do hope this helps. Kind regards - Vikki@Cafe
With the doors open to a 90 degree angle, the refrigerator is 44 3/4" wide. At a 90 degree opening you will have full access to the contents in the bins. To open the doors fully to remove the bins for cleaning more space on each side is required.
If there are no impediments on either side of the refrigerator that is preventing the doors from opening fully, we recommend service, Please call 1-800-432-2737 to schedule a service appointment. We do hope this helps. Kind regards - Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect size and space for our large family
on November 17, 2021
Posted by: Melissamac
from St. Louis, MO
There’s a lot of space inside this fridge. The hot water is a fancy perk that we didn’t need but do enjoy. Great fridge.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love how quiet and convenient it is.
on November 17, 2021
Posted by: Robinhood
from Selbyville, Delaware
It is a good quality product for the money. It operates quietly and looks so nice.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome refrigerator!
on November 26, 2021
Posted by: Murch
from Byron Center
Awesome technology, looks great, modern, complementary to rest of kitchen
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com