Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
3
Pretty fridge
on June 9, 2021
Posted by: 1 cray dad
from California
Purchased a few weeks ago and still not sure it was the right decision
Response from cafeappliances.comBy Eliza@Café , GE Appliances, June 9, 2021
Hi there, thanks for reaching out to us and taking the time to share your review. We truly appreciate you choosing this beautiful French-door refrigerator for your home and are so glad to hear that you are enjoying its beautiful look! We know that it can take some time to get used to the different features that a new refrigerator offers and we would encourage you to look through your Use and Care Manual for guidance on any questions you may have and to learn more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60820-2.PDF.
In addition to its many helpful features, this refrigerator is designed with temperature management in mind, like TwinChill Evaporators and Turbo Cool settings, that help you keep your foods at their best in both the fresh food and freezer compartments. We are very optimistic that you will be impressed with its performance and it will serve you and your family well for many years to come. Please don't hesitate to reach out to us if you have any questions in the future. We're glad to have you as a part of the Café Appliances family and are always happy to hear from you! -Eliza@Café
In addition to its many helpful features, this refrigerator is designed with temperature management in mind, like TwinChill Evaporators and Turbo Cool settings, that help you keep your foods at their best in both the fresh food and freezer compartments. We are very optimistic that you will be impressed with its performance and it will serve you and your family well for many years to come. Please don't hesitate to reach out to us if you have any questions in the future. We're glad to have you as a part of the Café Appliances family and are always happy to hear from you! -Eliza@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and so functional
on June 10, 2021
Posted by: Bwalla2
from Georgetown, TX
I finally received my beautiful GE Cafe and it was worth the wait. The hot water feature is so easy and useful and it is so roomy inside. Definitely would buy again!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
beautiful, but ice maker is limited
on June 14, 2021
Posted by: Chicago Jon
from Chicago, IL
I bought this fridge because it was one of the only ones I could find from any manufacturer that was standard depth and had professional style handles that match my Bluestar range. It is beautiful and I have no regrets with the purchase. Having said that, I would gladly trade the hot water dispenser for the option of having a second icemaker in the freezer (like similar sized GE models have, without the professional style handles). The icemaker on the upper door does not carry much ice and produces ice very slowly. We had a party on a hot day and we were quickly out of ice for the rest of the day. Other than that, I love this fridge.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 15, 2021
Hello- We appreciate your review and are so glad to hear you are happy with your purchase. This is a beautiful model refrigerator and we want to thank you for taking the time to share your feedback. We will share this with our engineering and design teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice Features, Cannot Remove Drawers for Cleaning
on June 16, 2021
Posted by: meshow
from Fenton, MI
Doors do not open wide enough to permit drawers to be removed for cleaning. Front leveling feet could not be adjusted (turned) using the method described in the installation instructions using a screwdriver. Overall dimensions specified are smaller than actual, causing issues fitting into space. Otherwise good performance.
I would recommend this to a friend!
Response from cafeappliances.comBy Sharon@GEA, GE_Appliances , June 17, 2021
Hello, Thanks for taking time to rate your beautiful new Café refrigerator! We are pleased to hear it's performing well. We're sorry for any inconvenience you've experienced with the doors not opening wide enough to remove the drawers. If the doors don't sit outside of your cabinet case they cannot be opened fully. We're sorry for any inconvenience this may cause. Your refrigerator case dimensions are shown here in the Quick Specs: https://products.geappliances.com/marketingobjectretrieval/dispatcher?requesttype=pdf&name=cfe28tp_4mw2_3md1_18.pdf.
If the front leveling feet are not adjusting properly, we encourage you to take advantage of your warranty and schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. - Sharon@Cafe
If the front leveling feet are not adjusting properly, we encourage you to take advantage of your warranty and schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. - Sharon@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Exactly the size and refrigirator space we needed!
on June 19, 2021
Posted by: ZandA kitchen
from Tennessee
We waited for our Cafe ref for 3 months before it was finally delivered. The wait is well worth it! It paired well with our Cafe Double oven. The refrigirator & freezer space it provided was exactly the amount of space we needed for our family of 5. The biggest plus is it definitely looks good!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 23, 2021
Hello- Thanks so much for sharing a photo of your kitchen. The Cafe appliances look so good in your space. We appreciate your patience in waiting for delivery. We are so happy to hear they were worth your wait. Please let us know if you have any questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on June 22, 2021
Posted by: Meshell
I thought it was going to look cheap and plasticy but very nice modern look!
I love it so much and so glad i went with my gut when I found this gem.
The compartments and sliding areas into another really helps if you need extra space.
I love it so much and so glad i went with my gut when I found this gem.
The compartments and sliding areas into another really helps if you need extra space.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 23, 2021
Hello- Congratulations on your new refrigerator. This is such a beautiful model and we are so glad to hear it exceeded your expectations. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best Fridge We Ever Owned
on June 26, 2021
Posted by: SJF56
from Colorado Springs, CO
I bought this refrigerator 6 months ago and it's terrific! Easy to clean. Convenient to find and organize all our foods. The measured water in the door is awesome for cooking& recipes. I definitely recommend this refrigerator...love the styling of the CAFE so much, we also purchased a dual- fuel double oven range!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 28, 2021
Hello- Congratulations on your new refrigerator. We are so happy to hear the spacious interior makes it easy to organize your food. We are so glad to hear the precise fill is coming in handy and making life a little easier. We appreciate your purchase and your recommendation and are so pleased that you also have the Dual Fuel Range. That is a beautiful model! Our Cafe appliances are amazing. We appreciate you taking the time to share your review. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
To new to review
on July 2, 2021
Posted by: Gabs1122
from Phoenixville pa
Recieved this about 3 weeks ago. I am unable to connect with my Wifi. I don’t like that it takes awhile for the water to get hot. Might as well just use my standard Kurig without the k cup. I have not attempted the pitcher of water yet. I do like the gradual illumination on the inside of the frige. I like the big side door compartment that holds gallon jugs
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, July 7, 2021
Hello- Congratulations on your new refrigerator. We are happy to hear you are liking the features. The water tank holds approximately 22 oz. of water. Up to 10 oz of hot water is dispensed at a time. The heating time can vary depending on the inlet water temperature, temperature selected, and other variables. You typically get hot, filtered water in minutes. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. This link will have more specifics on connecting to Wifi.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37674
Thank you for taking the time to share your feedback. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37674
Thank you for taking the time to share your feedback. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com