Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Great space
on February 17, 2021
Posted by: lind5855
from Charlotte NC
I purchased one month ago. It has not disappointed!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and looks great
on February 17, 2021
Posted by: pt2020
from MA
We bought this about a month ago and love it so far. We don't really use the hot water feature that much as it takes time .
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 18, 2021
Hi pt2020 - Thank you for taking the time to post a review on your new Cafe refrigerator. We are thrilled to hear you are pleased with the appearance and the many features offered on this model. We appreciate your feedback on the hot water dispenser feature and will be happy to share your comments with our refrigeration design team. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Tall glass filling space
on February 17, 2021
Posted by: SueEllen
from Punta Gorda. Fl
We bought this in November 2020 and received it about 3 weeks ago....worth the wait but the freezer door seal needs replaced due to ice and frost buildup.
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 18, 2021
Hi Sue Ellen - Thank you for taking the time to post a review on your new Cafe refrigerator. We are thrilled you feel the refrigerator was worth the delivery delay you experienced and hope it did not cause you any inconvenience. We are sorry to hear you are having an issue with ice and frost buildup and encourage you to schedule a service appointment to have that resolved. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to do so. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Strong Form and Function
on February 19, 2021
Posted by: M Anthony
from Detroit, MI
We bought this model two months ago and we couldn’t be happier with the performance. Aside from the sleek design, the interior of the refrigerator is well-thought out and easily customizable. The LED lighting is also a big step up from our previous refrigerator’s (different manufacturer) lighting - a small detail which makes a remarkable difference. Happy so far and hoping the reliability continues on.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great Features
on February 19, 2021
Posted by: Billy2112
from Massachusetts
I bought this unit a month ago. The space in the fridge and freezer is amazing! The use of space is fantastic! I can not believe how efficient the icemaker is. This unit has a hot water feature. I honestly thought I would never use it...but it is amazing for tea and instant soups. The kids love this feature.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on February 21, 2021
Posted by: Bb2122
from MO
Enjoying the features and functionality. The hot water dispenser works very well and we enjoy the size customization for the water dispenser.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Features are not very good
on February 24, 2021
Posted by: GAR JR
from Brick- NJ
I bought this refrigerator in July and it was not delivered until January and the water and ice system on the door do not work.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 25, 2021
Hello GAR JR- We apologize for the delay in receiving your new refrigerator and are so sorry to hear you are having this issue with your water and ice dispenser. We are happy to assist with troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17409 If you still have issues, please reach out to our GE Answer Center at 1-800-626-2000. If you need anything else in the future, please don't hesitate letting us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on February 24, 2021
Posted by: Meca
I bought this almost a month ago. I absolutely love the hot water feature.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 3, 2021
Hello Meca- Thank you for taking the time to share your review. We are so happy to hear you are loving the hot water feature. This is a beautiful refrigerator that has many great features. The Precise fill feature is also excellent. Please take a look at the following link:
https://www.youtube.com/embed/fcAEypAoecM?rel=0
If you have any questions in the future, please feel free to reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@Cafe
https://www.youtube.com/embed/fcAEypAoecM?rel=0
If you have any questions in the future, please feel free to reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com