Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
love all the features
on March 1, 2020
Posted by: Patti H
from Walburg, Texas
We bought this for our new house and it looks and works terrific.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Hard to keep clean
on October 7, 2020
Posted by: 103060
from Mechanicville New York
We purchased our refrigerator in June, it looks very nice and functions well but it’s very hard to keep clean. We’ve Always had stainless steel appliances and never had an issue before… No matter what I use to clean these they always look streaky
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features like plenty a room for your food
on March 19, 2021
Posted by: Fannie
from Lothian Maryland
I bought this refrigerator about a month ago and I am so happy that I did because it brings joy to look at it such a valuable piece of equipment
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Shelf spacing
on October 9, 2021
Posted by: SilverBack
from Chicago
There’s no way to accommodate a jug of milk in the main part of the refrigerator without having to remove a shelf. Milk jug has to go in the door.
I would recommend this to a friend!
Response from cafeappliances.comBy Kelsey@Café, Café, October 12, 2021
Hi there - We apologize that there isn't room for a jug of milk in the main part of the refrigerator without moving the adjustable shelves. We can see how this would be discouraging and can understand your disappointment.
Thankfully, the shelving inside the refrigerator can be easily moved and adjusted to accommodate items of varying sizes. Check out page 16 of the owner's manual for instructions on how to rearrange the shelves: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000586-1.pdf.
We hope this information is helpful! Let us know if you have any other questions or concerns - we're always glad to assist. Be well, Kelsey@Café
Thankfully, the shelving inside the refrigerator can be easily moved and adjusted to accommodate items of varying sizes. Check out page 16 of the owner's manual for instructions on how to rearrange the shelves: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000586-1.pdf.
We hope this information is helpful! Let us know if you have any other questions or concerns - we're always glad to assist. Be well, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this fridge
on November 5, 2022
Posted by: skidoocraz
from Atlanta Michigan
I purchased these appliances because of their style mostly. But I am very happy with this refrigerator I love the stainless steel with the copper handles. I have never had a refrigerator with outside water and ice and even hot water and I love that feature. I love the double doors for the refrigerator and the pull out section for the freezer which is below. Very easy to clean. Simple features.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this product
on December 21, 2022
Posted by: Mama got to work
from Savannah, Georgia
Very beautifully designed. Large deep refrigerator and freezer.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the Features!
on August 23, 2023
Posted by: Linda35
from Kettering, OH
I have only had my new refrigerator for a month but I truly love all the options it has and the convenience it provides. It is spacious and the hot water option is wonderful.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Piece of crap!
on December 19, 2023
Posted by: Mike Dee
As soon as the installers left the fk’n freezer door alarm started ringing and has not stopped!!!!q
Response from cafeappliances.comBy Lauren, Café_Appliances, January 3, 2024
Hi there - thanks for taking the time to share your review. We’re sorry to hear of the issue you’ve been having with the door alarm, as we certainly understand your concern and why you’d like some clarification on that. You can turn off or disable the door alarm with the door closed by going to the Settings menu on the control panel. If the door is open and the alarm is sounding, you can only snooze the alarm. If the door alarm is beeping when the doors are closed, service may be needed. You can take advantage of your warranty and schedule service by calling 1-800-432-2737 or schedule online at https://www.cafeappliances.com/support/schedule-service -- We hope this is helpful and please feel free to reach out anytime if you have any other questions or concerns. Take care. Lauren@Café
Written by a customer while visiting cafeappliances.com