Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Great Features
on July 7, 2024
Posted by: djc1
from MA
Freezer and refrigerator space is great, fits more than I thought
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Hot water dispenser
on July 10, 2024
Posted by: Aly P
It’s so nice love the hot water feature been looking at this and finally my old one quit.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the look
on July 12, 2024
Posted by: Fountaingirl
from Louisville KY
Looks good, out of level. Not cold yet so I can't really rate on performance yet.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice but plastic parts are a disappointment
on July 18, 2024
Posted by: Aander
from Tampa, FL
Beautiful refrigerator on the outside but made with inexpensive plastic parts on the inside that don’t seem very sturdy. Things aren’t made to last anymore.
Response from cafeappliances.comBy Adrian, GE_Appliances, July 18, 2024
We are happy to hear that you are enjoying your new refrigerator so far. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the quality of the parts used along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic Features
on July 18, 2024
Posted by: Kjf54
from Arbutus, MD
The features on this model are far and above what one would expect from a refrigerator. The in the door hot water feature is great for a quick cup of tea etc. The twin temps is something I wasn’t expecting. What a great appliance.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
The hummer
on July 22, 2024
Posted by: JPP44
from West Orange, NJ
Currently not very happy because of the constant loud humming when doors are opened then closed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, July 24, 2024
We'd like to assist you with your refrigerator. It is normal for the unit to make sounds while in operation. Please refer to the article below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you believe the unit is making sounds that aren't normal, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you believe the unit is making sounds that aren't normal, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on July 23, 2024
Posted by: Vickirichgnp
Product looks great, service with Major Appliance is excellent! Love the features!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Always Fits
on August 3, 2024
Posted by: GFish
from KY
We're thrilled. We get a LOT of food to store until we distribute it. We have stocked & stocked and pushed and shoved. This refrigerator has NOT let us down, yet. The doors always shut tight! The massive amount of stuff, so far, ALWAYS FITS! Never in my adult life have We had this miracle in
a refrigerator!
a refrigerator!
Response from cafeappliances.comBy Tierra, Café_Appliances, August 15, 2024
Wow! Thank you so much for sharing. We're so glad to hear that your refrigerator is working well for the entire family. Not only is this unit nice and spacious, the features are pretty amazing as well! We love the showcase LED lighting. It's positioned throughout the interior and under the fresh-food doors! Thank you for choosing Cafe Appliances for your home!
Written by a customer while visiting cafeappliances.com