Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
1
Doors and hum
on March 9, 2024
Posted by: shill
from Meriden, CT
We just got this delivered last Saturday. The doors do not open all the way, I cannot get the fresh drawers out, or the meat drawer out. They hit the door. I cannot even remove the packing tape because I can't open the drawers enough. How will I ever get them out to wash them? It hums so loud I can hear it downstairs, you can even feel the vibration on the floor. The inside of the right door has dried insulation foam all over the top. The blue shipping wrap won't come off all the way, it's stuck around the ice maker face plate on the front door.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 12, 2024
We definitely want to help with the doors not opening properly. We recommend scheduling service. We're confident that our technicians will be able to get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Written by a customer while visiting cafeappliances.com
Customer Rating
4
White Refrigerator
on March 9, 2024
Posted by: Dore
from Ohio
Love this fridge. Only gave a 4-star because while I paid extra ($$) for a white refrigerator, I was surprised to learn upon delivery that the front of the fridge only is white. The rest of the fridge is black.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
yes good features
on March 10, 2024
Posted by: Edmm
The refrigerator runs most of the time and is quite loud. Takes some getting used to. Other than that, it is a large, spacious good looking refrigerator. At 35" deep it sticks out of our cabinet 12" with the handles on. Had we known that I think we would have chosen a different one.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful!
on March 28, 2024
Posted by: Char82
from Concord, MI
Absolutely gorgeous in our new kitchen. It’s spacious, well made, and all the features have been easy to navigate.
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 3, 2024
We are so glad to see that you've been enjoying this refrigerator. We think you've made a great choice. We also love the the features and spacious interior. Our favorite feature is the showcase LED lighting, which really brightens the interior and makes it easy to find any item.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product
on March 28, 2024
Posted by: Russell1990
Wonderful product for our home! The features and space is unlike any refrigerator we have had before!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 3, 2024
We are so glad to see that you've been enjoying this refrigerator so far. This is one of our favorite models. We especially love the hot water dispenser, really comes in handy when making tea or coffee.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product
on March 30, 2024
Posted by: Greggy
from Flossmoor, IL
Great looking refrigerator and it has plenty of space
I would recommend this to a friend!
Response from cafeappliances.comBy Michael, Hotpoint_Appliances, April 5, 2024
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re happy to hear you’ve been enjoying the incredible interior space. We love being able to make a fresh cup of tea anytime thanks to the hot water dispenser, and the electronic temperature-controlled drawers are amazing at keeping your food fresh for longer.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing in so many ways!
on April 1, 2024
Posted by: Briiiiitttt
from Sioux Falls, SD
Such a beautiful and well thought out design! Fits everything for a big family and is extremely sturdy.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra, Cafe_Appliances, April 5, 2024
Thank you for choosing Cafe Appliances for your home! We're so glad to hear that your new refrigerator is working well for you and your family. The showcase LED lighting is one of our favorite features. It's positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer. We hope that you will enjoy this unit for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful!
on April 5, 2024
Posted by: DeirdreB
from Hickory, NC
It's a beautiful refrigerator, I have the stainless steel version. I wish it hid fingermarks better. The water keeps dripping from the water dispenser so that makes me concerned for water damage to my hardwood floors. Love the amount of space in this refrigerator & the style.
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 11, 2024
We are glad to see you are enjoying the appearance and features of this refrigerator. You've made an amazing choice by going with this model. We're also big fans of the spacious interior. As for the dispenser dripping, we suggest having one of our technicians check this out. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting cafeappliances.com