Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Love it
on January 9, 2024
Posted by: Miykim89
Love the capacity of the fridge. My only thing I wish was different was that I expected the water to be hot instantly. But I think that was my mistake and reading it incorrectly. Now I’m ok
With waiting for the water to boil but I wish more than 10oz would be available. As sometime I want to make multiple cups.
With waiting for the water to boil but I wish more than 10oz would be available. As sometime I want to make multiple cups.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice refrigerator
on January 11, 2024
Posted by: Kris2130
from Denver, NC
Love the refrigerator but our first one needed to be replaced after 3 years. Hoping it was a covid fluke and will not happen again.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not impressed
on January 12, 2024
Posted by: Fridge1234
from Leawood, KS
I had a GE Profile fridge with same cubic feet. It was much more usable with side trays easily accommodating gallon sized containers to smaller jars. Also one tray not fitting at all. Hoping to be able to adjust drawers as they have gap that just causes mess/uses space. So far not impressed.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, January 24, 2024
Hi,
Thank you so much for taking the time to share. We're very sorry to hear you're not fully pleased with your new refrigerator so far. We sincerely appreciate your feedback and we're always looking for ways to improve when it comes to function and design.
Your comments are extremely important and will be considered by our product design team. We hope to hear about how things are going in the future.
Best wishes! - Tierra@Cafe
Thank you so much for taking the time to share. We're very sorry to hear you're not fully pleased with your new refrigerator so far. We sincerely appreciate your feedback and we're always looking for ways to improve when it comes to function and design.
Your comments are extremely important and will be considered by our product design team. We hope to hear about how things are going in the future.
Best wishes! - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
New Fridge new house
on January 14, 2024
Posted by: Linda70
Love the Cafe refrigerator room enough for everything and the freezer is good size .
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Pleasant Surprise
on January 27, 2024
Posted by: Mason3
I had read so many different reviews of this model refrigerator and many were negative. However, I put aside my apprehension as we needed a large-capacity freezer and spacious refrigerator interior. Reviews warned it was "noisy," but I find it no louder than my quiet previous refrigerator. It is, in short, just what we had hoped for. Thank you, GE.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fixtures
on February 3, 2024
Posted by: Aldina
from New Jersey
Beautiful refrigerator outside, a lot of space inside.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fridge
on February 12, 2024
Posted by: BCDC
from Philadelphia
The refrigerator is beautiful! Love the function of both the refrigorator and freezer. Hot water option is great! Only complaint is that the ice machine can be loud at times (when the ice drops).
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Leaked water from door when installed.
on February 15, 2024
Posted by: GatewayNotchman
from Louisiana
When installed leaked water from refrigerator door. Store we bought it from didn’t believe us (not a knock against GE). Eventually they sent GE repairman out who identified tubing to fill ice maker with water didn’t fit into water inlet valve. He ordered new water inlet valve and repaired problem a week later.
Also, refrigerator doors are difficult to close. Typically when hands are full getting items out of refrigerator can push doors closed with elbows. Can’t do that with this refrigerator
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, February 16, 2024
If the refrigerator doors are hard to close, we recommend referring to this link for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
Written by a customer while visiting cafeappliances.com