Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
4
Great fridge
on November 25, 2023
Posted by: Ice chest
The plastic that comes on the product to protect it never totally comes off. Other wise nice fridge
Written by a customer while visiting cafeappliances.com
Customer Rating
5
This refrigerator is a life changer
on November 25, 2023
Posted by: Jan Louisville KY
from Louisville, KY
It's hard to believe it when I say this fridge could, but I'm not lying when I say it has improved the quality of our life in the kitchen. The amount of space, the arrangement of the drawers and shelves, the icemaker/ water feature in the door, the freezer space - everything has been so well thought out, that this is by far the easiest refrigerator we have ever owned. Even the temperature control has vastly improved our ability to keep food fresh for much longer than our previous fridge.
Although its size did require a specific configuration of our cabinetry, I don't mind at all- it fits right in and doesn't seem at all overwhelming. The stainless finish is also beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the handles
on November 25, 2023
Posted by: Erin 64
Beautiful but has a small area for frozen foods but great product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loving my cafe fridge
on December 6, 2023
Posted by: CM17
from Antelope, CA
This is an amazing product! We are so amazed at the capacity and the ability to see all we have with the wonderful LED lighting. I am really enjoying seeing how many ounces of water I’m getting. The hot water dispenser is a remarkable feature. Also I love getting notifications that my freezer door is open. I know that’s weird but I just love all the features!!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the style
on December 6, 2023
Posted by: EZEE
Love the look of the matte black, especially with the black handle set. Handle set cost too much, but wanted that look. Only had for 1 month, but so far everything works well. I like how the French doors need to be pushed shut. Makes it feel solid with the tight seal.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Sturdy fridge
on December 11, 2023
Posted by: Nexus
from New York
Great fridge. Sturdy and well designed. However the display they put is ancient like a phone from 2007. Also the UI is no way near 2023 standards
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Compressor Quit Within 14 Months of Install
on December 18, 2023
Posted by: Erin1428
from Goldsboro, NC
The compressor went bad after only 14 months of use. That is absolutely unacceptable for an appliance in this price range, or any brand new refrigerator for that matter.
This is the 2nd appliance with major issues in our Cafe suite (the range needed a repair immediately) installed 14 months ago.
We have enjoyed the look of the appliance and features, but those do not make up for a major repair needed in such a short amount of time.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren, Café_Appliances, January 3, 2024
Hi there - thanks for taking the time to share your review. We’re happy to learn that you’ve enjoyed the look and features of this lovely refrigerator but are sorry to hear of the repairs your unit currently needs. It’s great to see that you’re working with our Consumer Relations team on this issue and we’re confident they will help remedy this situation to the best of their abilities. We appreciate your patience in repairing your unit and please feel free to reach out anytime if there is anything else we can assist with moving forward. Take care. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Some great features
on December 20, 2023
Posted by: Dot2
from St. Louis, MO
The ice maker stop making ice. I cannot open the icemaker door 😫.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 4, 2024
Oh no! We are extremely sorry to hear that your icemaker is no longer producing ice. This is not normal and is definitely not the consumer experience that we strive for with this appliance. We recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing Cafe Appliances for your home, and we are confident that our technicians will get your icemaker back up and running as quickly as possible. - Adrian@Cafe
Thank you for choosing Cafe Appliances for your home, and we are confident that our technicians will get your icemaker back up and running as quickly as possible. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com