Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Great features
on September 17, 2023
Posted by: Kbk22
from Florida
It’s a great product! We love our new appliances amd home!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
All great features
on September 21, 2023
Posted by: ducky
Love the fact that all the app's. are easy to read and that the water, both hot and cold, can be premeasured for cooking, drinking and baking,
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Ice and Water Features are Great!
on September 22, 2023
Posted by: AnnaR
from Indiana
Love the way this fridge works. The ice dispenser in particular is top grade. My kids love making “snow cones” with the crushed ice. Wonderful product!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on September 22, 2023
Posted by: sballew
from Houston
The fridge is beautiful, exactly the look I was going for in my newly renovated kitchen. Roomy (although I do wish there was more room for tall items...might simply need to rearrange the shelves), nice features, and sleek and modern looking. I love the water/ice dispenser and the hot water dispensing feature is a plus - will likely use a lot in the winter!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Do not recommend.
on September 25, 2023
Posted by: LoriH21
We have had of these refrigerators in 5 months. The first one only lasted 3.5 months, the second never even got cool and was deemed "dead on arrival", and we have had the 3rd plugged in for about 3 weeks. Fingers crossed 3rd time's a charm, but we should have NEVER had to go 46 days without a refrigerator when we purchased this brand-new GE Cafe refrigerator. Very disappointed, and hope this one will last, but I don't have a lot of confidence in the product. Would not recommend purchasing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 27, 2023
Greetings! We appreciate you taking the time to provide us with your valuable feedback. We are extremely sorry to hear that your original unit and the first replacement unit were defective. This is in no way the consumer experience that we want or strive for. We definitely understand the apprehension this causes, and we are confident that this 3rd unit will serve you and your family for many years to come.
Thank you for choosing Cafe Appliances for your home. Please let us know if we can be of any assistance in the future, and we hope to gain your confidence back with our products. - Adrian@Cafe
Thank you for choosing Cafe Appliances for your home. Please let us know if we can be of any assistance in the future, and we hope to gain your confidence back with our products. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
It is so amazing I like all the features
on September 28, 2023
Posted by: NOELBI
from NJ
Hey anyone who interesting to buy this refrigerator CAFE, Model #: CFE28TP2MS1 I definitely recommend it, it has plenty of room for food storage and is easy to maneuver, like the temperature thru the screen, the water, ice dispenser, the freezer is amazing, the whole refrigerator it is so great to use it.!!love it
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Lasted me less than 30 days.
on October 3, 2023
Posted by: Joe U
from Park Ridge , NJ
This unit was purchased in July, 2023 delivered end of August. Was installed Mid September, and it has failed me already. Woke up to a puddle of water, a freezer that sounded like a lawn mower. The freezer door was closed, the fridge was still working and the power was still on. So yes I can confirm that the freezer broke already. Luckily the vendor is getting me a new one, rather than deal with getting this replaced.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, October 3, 2023
Hello,
We’re so sorry to hear that your new refrigerator experienced a leak, and that the freezer failed unexpectedly. We know how important cold food storage is for the home, and we understand how concerning it can be to discover water in places it shouldn’t be. This is not something we want or expect from our products, and we’ve forwarded your feedback to our product team so we can address these concerns. We are glad you were able to work with your retailer to get a replacement. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@Café
We’re so sorry to hear that your new refrigerator experienced a leak, and that the freezer failed unexpectedly. We know how important cold food storage is for the home, and we understand how concerning it can be to discover water in places it shouldn’t be. This is not something we want or expect from our products, and we’ve forwarded your feedback to our product team so we can address these concerns. We are glad you were able to work with your retailer to get a replacement. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Creates our kitchen design
on October 4, 2023
Posted by: Terry6v
One of the prettiest appliance lines out there in this refrigerators already working great within 2 hours of installation. The amount of customization you can do with the trim and handles allows it to blend in with any kitchen and become a part of it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com