Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Just installed so far looks great
on May 4, 2023
Posted by: Mr Holiday
from Olympia, WA
All features we wanted and they work the way we wanted (easy to find). We like the looks and layout.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, May 9, 2023
Hello there,
We’re so happy to hear that you’ve been enjoying your new refrigerator and its fantastic functionality. You can never have enough storage space, but with the versatility offered by this refrigerator, you can come close. We really love the full-width drawers, and the LED lighting means it’s always easy to see what you’re looking for.
We truly appreciate you taking the time to leave us your review and please know we are here should you need any assistance.
-Charlie@Cafe
We’re so happy to hear that you’ve been enjoying your new refrigerator and its fantastic functionality. You can never have enough storage space, but with the versatility offered by this refrigerator, you can come close. We really love the full-width drawers, and the LED lighting means it’s always easy to see what you’re looking for.
We truly appreciate you taking the time to leave us your review and please know we are here should you need any assistance.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Never Worked
on May 4, 2023
Posted by: KyleB
from Calgary, AB
Defective fridge from delivery, still waiting for a replacement. Would expect better from a product at this price point.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, May 5, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your refrigerator didn’t work upon delivery and that you’re still waiting for a replacement, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@Café
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your refrigerator didn’t work upon delivery and that you’re still waiting for a replacement, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
average but many issues
on May 5, 2023
Posted by: seamus
from MD
Average refrigerator received with many issues that took months to correct.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, May 9, 2023
Greetings! We appreciate you taking the time to provide us with your valuable feedback. We are extremely apologetic about the issues you have experienced with this refrigerator upon ownership. We are happy to hear that your issues have been resolved and you are able to utilize your appliance as designed. Thank you for choosing Cafe Appliances for your home, and we hope you enjoy your refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’s got the look!
on May 7, 2023
Posted by: Jude12345
from Seattle, Wa
The look of the refrigerator is great. The rest is pretty basic. I’m not sure I would spend the amount of money for this fridge again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, May 8, 2023
Hi,
All of our Cafe family deserve to have quality experiences with their appliances, and we apologize if this refrigerator's performance hasn't lived up to its expectations. We do love the matte black finish of this unit, and we're sure it compliments your kitchen perfectly. Thanks for your comments, we'll be sure to pass them along to our product design team.
-Sylvia@Cafe
All of our Cafe family deserve to have quality experiences with their appliances, and we apologize if this refrigerator's performance hasn't lived up to its expectations. We do love the matte black finish of this unit, and we're sure it compliments your kitchen perfectly. Thanks for your comments, we'll be sure to pass them along to our product design team.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love our new fridge!
on May 10, 2023
Posted by: Doc G
from Florida
Looks great, works great. Overall very pleased with our purchase. The black sides blend in well with our dark cabinets and even though it sticks out more than our old fridge it doesn’t feel like it when you walk in to the kitchen.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, May 17, 2023
Hello,
The refrigerator looks gorgeous in your kitchen.
We really love the wonderful stainless steal finish of this model, and the storage options mean you’ll always have room for everything. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need.
-Charlie@Cafe
The refrigerator looks gorgeous in your kitchen.
We really love the wonderful stainless steal finish of this model, and the storage options mean you’ll always have room for everything. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Easy to use water/ice dispenser
on May 11, 2023
Posted by: rufusfan26
from Louisville, KY
Water dispenser shows you how many ounces are being dispensed. Nice feature! Also like the different handle options. Plan to order the brushed brass handles to match our sink faucet! Only complaint would be the shelf spacing inside. You cannot adjust the top and bottom shelves enough to fit a gallon of milk so you have to push the split shelf back in order to fit taller items. Other than that it is a great refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Excellent feature
on May 13, 2023
Posted by: Rogers House
from Placerville ca
We love it absolutely no issues or lack of features or storage space
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Functional and very stylish
on May 16, 2023
Posted by: Lorry
from Glendale, AZ
I love how well the interior is lighted and the fact that the door storage is very large! Even the big jugs of gallon milk fit well in the door!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com