Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Average customer rating
4.3
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
619
4 Stars
196
3 Stars
73
2 Stars
31
1 Star
67
85%of customers recommend this product.
(
752 out of
880)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
Customer Rating
5
Love it
on April 9, 2023
Posted by: Schlegel
from Oley, PA
The refrigerator is very spacious and I love the separate drawers for fruits, vegetables and deli items. the only thing we miss is the ability to readjust the shelves for taller items, other than that it is perfect.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, April 25, 2023
Hi there!
Having enough storage space in your refrigerator is important, and we're glad this unit could meet your needs. If you ever have questions about adjusting shelves or drawers in your refrigerator, we suggest referencing the Use and Care manual.
Here's a link to this document:
https://products-salsify.geappliances.com/image/upload/s--fXfoL-DL--/797cab00765e13ac8d2de849d060fdcaa554c317.pdf?_ga=2.150065270.1771114003.1682450367-575474648.1665505672
Thanks for choosing GE Appliances!
-Sylvia@Cafe
Having enough storage space in your refrigerator is important, and we're glad this unit could meet your needs. If you ever have questions about adjusting shelves or drawers in your refrigerator, we suggest referencing the Use and Care manual.
Here's a link to this document:
https://products-salsify.geappliances.com/image/upload/s--fXfoL-DL--/797cab00765e13ac8d2de849d060fdcaa554c317.pdf?_ga=2.150065270.1771114003.1682450367-575474648.1665505672
Thanks for choosing GE Appliances!
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Refrigerator
on April 13, 2023
Posted by: Triple A
from South Carolina
It’s okay, I was expecting soft close doors and more features
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, April 13, 2023
Hello,
We truly appreciate you making Café Appliances a part of your home. We are glad that you like the attractive appearance of your new refrigerator, but we’re sorry to hear that you’ve been less than impressed with the door closing and lack of features in this model. We will forward your experience to our product team so that soft-close doors and more features may be added to models in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
We truly appreciate you making Café Appliances a part of your home. We are glad that you like the attractive appearance of your new refrigerator, but we’re sorry to hear that you’ve been less than impressed with the door closing and lack of features in this model. We will forward your experience to our product team so that soft-close doors and more features may be added to models in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Pleased!
on April 16, 2023
Posted by: Leybamom
from Dahlonega, GA
I had decided on the cafe line but choosing the right refrigerator was difficult until I discovered the one with the hot water dispenser. We are avid hot tea drinkers. Now we have our first grandbaby and I use the hot water feature to warm baby bottles.The size of this fridge and freezer is also great. My only frustration is that the glass shelf right above the storage bins can't be removed for cleaning. Not that I can see anyway.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, May 4, 2023
Hello there! Thank you for providing us with your feedback. We are so happy to hear that you are loving your refrigerator and its hot water dispenser. This is such a beautiful model with many great features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on April 16, 2023
Posted by: Big Ben
from jackson, NJ
I love the space in the fridge and the design of the drawers. I also like the ice maker door design and the shelves on the door . Also the sabbath mode/ shabbos keeper is an amazing device and so very helpful.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 26, 2023
Hi! Thank you for taking the time to provide us with your valuable feedback. We are ecstatic to hear you are loving your new refrigerator and its layout. This is such a beautiful model with many great features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your new refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Large Doors
on April 20, 2023
Posted by: JLLKN
from Wisconsin
We purchased this refrigerator in an emergency because our prior one had stopped working so we did not get to see this in person before we bought it. We brought it home, and the doors are substantially larger than our prior refrigerator even though that it’s the same layout. The refrigerator does not fit in the space even though it’s the same cubic feet because the doors are so large they hit the wall. The doors, including the freezer are very hard to open and require a bit of force to close them as well. I downloaded the app, thinking that I would upload the photos through the app. However, once I went through the process, I found that you need to upload photos via a USB. Who has photos on a USB these days? I have not taken the time to look at the menu further on how to do so however, I can’t seem to even find a hole for the USB. The water dispenser is much lower than our prior refrigerator so the little kids are able to reach it which has made that convenient for us all. The precise fill and some applications are a neat feature.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, April 21, 2023
When your refrigerator stops working unexpectedly, it can be very stressful and we're so sorry you went through this. We appreciate you choosing this Cafe refrigerator, and we hope it could help in your time of need. We're always looking for ways to improve and your comments on this refrigerator are important to us as well. Thanks for sharing.
-Sylvia@Cafe
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sticks out more than the old one but seems to hold
on April 23, 2023
Posted by: Jm91
from Wisconsin
Freezer holds more than last keeps cold like the milk shelf
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, April 27, 2023
Thanks for the review! We're glad you like this refrigerator and it's so nice having you in the Cafe family. Having enough storage space is important when considering a new refrigerator, so we're pleased this unit could meet your needs. All the best!
-Sylvia@Cafe
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Extremely functional
on April 24, 2023
Posted by: Henpk
from Columbus indiana
Shelves and door bins are very flexible to offer great storage options
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, April 27, 2023
Hello there,
We’re so happy to hear that you’ve been enjoying your new refrigerator and its fantastic functionality. You can never have enough storage space, but with the versatility offered by this fridge you can come close. We really love the full-width drawers, and the LED lighting means it’s always easy to see what you’re looking for. We truly appreciate you taking the time to leave us your review and please know we are here should you need any assistance. -MichaelB@Café
We’re so happy to hear that you’ve been enjoying your new refrigerator and its fantastic functionality. You can never have enough storage space, but with the versatility offered by this fridge you can come close. We really love the full-width drawers, and the LED lighting means it’s always easy to see what you’re looking for. We truly appreciate you taking the time to leave us your review and please know we are here should you need any assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator
on April 28, 2023
Posted by: Nflores
from Illinois
I was hesitant to buy a fridge with a brand name I didn't know, until I realized it was GE! In the month we’ve had it, I’ve seen just how wonderful the vegetable drawers and lunch meat drawer are! My old fridge was fine, but the drawers didn’t have settings to keep food fresher. I highly recommend GE Cafe! It’s a great refrigerator.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, May 5, 2023
Greetings!
Thank you so much for choosing Café Appliances for your home. We're so happy to hear that your new fridge is working well for you. Congratulations! We agree with you that this is a great unit. The precise fill setting is one of our favorite features. Whether you're filling a water bottle or adding water to a recipe, you can dispense the exact amount you need with just a simple touch!
We hope that you will enjoy your fridge for many years to come. - Tierra@Café
Thank you so much for choosing Café Appliances for your home. We're so happy to hear that your new fridge is working well for you. Congratulations! We agree with you that this is a great unit. The precise fill setting is one of our favorite features. Whether you're filling a water bottle or adding water to a recipe, you can dispense the exact amount you need with just a simple touch!
We hope that you will enjoy your fridge for many years to come. - Tierra@Café
Written by a customer while visiting cafeappliances.com