Customer reviews from swann.com
Swann - 4580 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Average customer rating
4.5
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
114
4 Stars
35
3 Stars
9
2 Stars
1
1 Star
9
76%of customers recommend this product.
(
29 out of
38)
Customer Reviews for Swann - 4580 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Posted by: John R.
Verified Purchase:Yes
Easy to set up. Installation was easy, picture quality very good. Happy with my choice.
Written by a customer while visiting swann.com
Customer Rating
1
alerts
on June 13, 2022
Posted by: bdm5772
having issues repeatedly for email alerts and push. go months with no issues for email alerts then all the sudden it stops. Input same information and test page shows invalid user name or password.or invalid server error... the on push, i get notified and all it shows is live view when i click the push notification
Response from swann.comBy Josh V., Customer Service , June 14, 2022
Hello bdm5772,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel Security System: 1080p Full HD DVR-4575 with 1TB HDD & 8 x 1080p Thermal Sensing Cameras PRO-1080MSB. Recent excessive use of the Swann Auto-email service by a small number of users sending many thousands of emails a day resulting in nearly 130 million individual emails every month, has resulted in our service provider suspending the service until the email volume can be reduced to acceptable levels.
With that, we've made an article for an alternative option to get notified when there's movement detected by your system. Please take some time to check the article linked below:
https://support.swann.com/s/article/diZx2t2SnU
Long term, our support team will continue to launch updates to the application to help further improve your experience. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel Security System: 1080p Full HD DVR-4575 with 1TB HDD & 8 x 1080p Thermal Sensing Cameras PRO-1080MSB. Recent excessive use of the Swann Auto-email service by a small number of users sending many thousands of emails a day resulting in nearly 130 million individual emails every month, has resulted in our service provider suspending the service until the email volume can be reduced to acceptable levels.
With that, we've made an article for an alternative option to get notified when there's movement detected by your system. Please take some time to check the article linked below:
https://support.swann.com/s/article/diZx2t2SnU
Long term, our support team will continue to launch updates to the application to help further improve your experience. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Swann 7545
on September 17, 2018
Posted by: David T.
It's new to me. There was a little complex to me to install and configure. after a few times tried to find out and call in for help. finally I can monitor and enjoy it.
Written by a customer while visiting swann.com
Customer Rating
5
Best system I have found
on June 21, 2018
Posted by: Regie S.
Best system I have found this is my second one.
Written by a customer while visiting swann.com
Customer Rating
5
VERY GOOD SYSTEM WOULD RECOMMEND.
on August 11, 2018
Posted by: Chadwick C.
VERY GOOD SYSTEM WOULD RECOMMEND.
Written by a customer while visiting swann.com
Customer Rating
5
Awesome setup!
on September 24, 2018
Posted by: Roger M.
Great product!
Written by a customer while visiting swann.com
Customer Rating
5
Satisfied
on October 5, 2018
Posted by: Sarah P.
This is an excellent product, very easy to install and the Home Safe app works great.
Written by a customer while visiting swann.com
Customer Rating
4
Clear pictures both day and
on May 2, 2018
Posted by: Kathleen K.
Clear pictures both day and night. Use a tech to set everything up, much easier.
Written by a customer while visiting swann.com