Customer reviews from swann.com
Swann - 4580 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Average customer rating
4.5
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
114
4 Stars
35
3 Stars
9
2 Stars
1
1 Star
9
76%of customers recommend this product.
(
29 out of
38)
Customer Reviews for Swann - 4580 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Posted by: Sheila Mitchell
Verified Purchase:Yes
The cameras work good. They are clear at night and love the camera and ever.
Written by a customer while visiting swann.com
Posted by: Disappointed.
from Niorth Wales
Frequency of use:Daily
Verified Purchase:Yes
Excellent picture quality and field of view but very poor setup instructions just basic quick start. Not much use to a 77 year old technophobe like me. So just got basic screen view and unable to connect to other devices due to lack of information other than connect to router which is not practical in my situation so no other way of connecting to WI-Fi indicated in instructions. Can down load a manual which is very long and and precludes printing so again not very user friendly.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , June 26, 2020
Hello,
Thank you for reaching out to us and sharing your feedback on our 4 Camera 8 Channel 1080p Full HD DVR Security System. In an effort to reduce the amount of paper waste, all manuals can be found online. Hard copies and be shipped upon request. Please know we do have a 24/7 support line in the event you request further assistance.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
We should be able to get you set up within a few minutes.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback on our 4 Camera 8 Channel 1080p Full HD DVR Security System. In an effort to reduce the amount of paper waste, all manuals can be found online. Hard copies and be shipped upon request. Please know we do have a 24/7 support line in the event you request further assistance.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
We should be able to get you set up within a few minutes.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Cider
from North West
Frequency of use:Daily
Verified Purchase:Yes
Excellent quality easy to install
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great cameras
on June 17, 2020
Posted by: Kyriejason
from grimsby
Frequency of use:Daily
I ought this 2 months ago and they were easy to set up, easy to connect up to your phone, and they are really good quality.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Mbye Joof
Verified Purchase:Yes
Thank
Written by a customer while visiting swann.com
Customer Rating
1
2 of 4 cameras grainy at night
on July 2, 2020
Posted by: grainy cameras
from GTA
Frequency of use:Daily
2 years old and 2 of 4 cameras are useless the images are extremely grainy at night waste of money.. I had my vehicle broken into which was caught on camera but it was all grainy .. useless.. I tried to download pics but won’t let me..
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , July 8, 2020
Hello
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 8 Channel 1080p Full HD DVR Security System. Please know that we do offer different security solutions that record at a higher resolution. Contact our support team to ensure your recorder settings are at the capacity to ensure you get the highest resolution image.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 8 Channel 1080p Full HD DVR Security System. Please know that we do offer different security solutions that record at a higher resolution. Contact our support team to ensure your recorder settings are at the capacity to ensure you get the highest resolution image.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
2
Worked alright but then hard drive went out 2 years ago. No support
on September 18, 2022
Posted by: Coop
This customer did not provide a text review.
Response from swann.comBy Josh V., Customer Service , October 4, 2022
Hello Coop,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. Outside of this timeframe we are unable to process a replacement free of charge. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. Outside of this timeframe we are unable to process a replacement free of charge. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com