Customer reviews from sony.com
Sony - DPT Series Digital Paper - 10.3" - 16GB - Black
Average customer rating
3.3 out of 5
3.3
(86 Reviews)
Open Ratings Snapshot
Rating breakdown 86 reviews
5 Stars
21
4 Stars
22
3 Stars
19
2 Stars
14
1 Star
10
65%of customers recommend this product. 
(
52 out of 80
)
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Customer Reviews for Sony - DPT Series Digital Paper - 10.3" - 16GB - Black
Customer Rating
4 out of 5
4
Eye sight saver - Missing Epub format support :(
on September 10, 2017
Posted by: vanand
Gender:Male
Bought this three weeks back and have been using it IT field to keep reading technical books and print out MSDN documentation to the digital paper. Several colleagues of mine were surprised and impressed by the light weight nature. Connectivity via bluetooth and WiFi is thoughtful and Sony has excelled in making a proper utility tool.
One major major set back is the lack of support for EPUB format. This could be a software update in future.
The note packing ability is excellent and feels better than the Ipad pro 12 that I own as well.
I strongly request the epub support to make this product more usable and expand its adoption.
I would recommend this to a friend!
Response from sony.comBy JenSony North America Customer SupportSeptember 15, 2017
Hi Vanand, Thank you for telling us what you like about this Digital Paper. We also appreciate providing us these feedback for the betterment of our product. We will pass what you've said about the EPUB support to the proper department. Thank you for your time.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Better hardware, worse software
on September 18, 2017
Posted by: mwittie
Gender:Male
Bring back webdav integration. Allow me to sort documents by date. Allow me to create a note in the current folder.
The last version of your reader was a big leap forward. This one has better resolution and response time, though a less white screen and a pen that has to be charged. The software on this device is a step back. Please bring back the old features fast.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportSeptember 19, 2017
Hi, mwittie, Thank you for your feedback. There are actually a lot of improvements of DPT-RP1 compared to its predecessor including the network connectivity, battery life, and display but we will still forward this to the proper department. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. The links below will give you more details:
https://www.sony.com/electronics/digital-paper-notepads/dpts1/specifications
https://www.sony.com/electronics/digital-paper-notepads/dpt-rp1/specifications
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Definitely grew on me, and I love it now.
on September 29, 2018
Posted by: grplr
Gender:Male
It's a great product that can become even better if Sony really takes some of the feedback on the unit and applies it to future updates. When I first received my Digital Paper, I spent about a week wondering if I had just spent all that $$$ because I was overly excited. After a few months now I can honestly say this thing is awesome, BUT it definitely needs a little more refining. For example, not all of the line thicknesses seem to react with the same speed and degree of accuracy as others. It's little things like this that seem like they could be addressed in firmware updates, but its hard to know how to send feedback to Sony. The stylus/pen could also use a little work on the calibration and orientation settings. For a leftie, its ok, but there are a few positions in between those you offer that would be beneficial. You have to calibrate in portrait mode, so if you turn the Digital Paper to landscape orientation, the calibration of the pen seems slightly off.
The stylus is good. I prefer the powered pen over a passive one. It took me a while to get used to writing with it. The tip depresses into the pen body when you start writing, and because of this, you need to hold up the start of your pen strokes just a little to get the tip depressed and then start moving, or else you will lose the first portion of your stroke. I write in all caps like a draftsman making blueprints, so I probably have the worst handwriting style for this device. Once i adjusted and slowed slightly, I can say the second to thickest line weight is great for me. I would be super super happy if Sony read this and adjusted the middle line weight a little to speed it up and smooth it out a little like the next one up. I'd give you another half star. Make the thing perfectly calibrates in both landscape and portrait, even if you have to run a second calibration in landscape mode, and I will give you that other half star to bring you up to a perfect 5 star product.
I put this thing through some torture when I first got it. Loaded a PDF that was over 500 MB, something like 800 pages, and had no OCR run on it. Slight lag when flipping pages in side note mode (that's when you have your book on one side and a blank note page on the other). But nothing too annoying, and its totally an extreme case, and I was impressed.
But overall, the reviews are mostly accurate, this is one of those devices that you kind of fall in love with its simplicity. And you realize how much the backlights on the monitors and screens we stare at hurt our eyes. Since getting this, I have much less eye strain and I don't have blurred vision when I get home from staring at the computer all day.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
No EPUB Support
on July 20, 2017
Posted by: FirstReader42
Gender:Male
This device is great to handle it but with no EPUB Support, this is a common standard
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportJuly 20, 2017
Hi, FirstReader42, Thanks for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
bad pen
on September 25, 2017
Posted by: Anonymous
Please please please find another factory to produce the pen. Besides, I can not believe this is the wrap of Sony! I cannot even tell whether it is a brand new one or used one
Response from sony.comBy Sony North America Customer SupportSeptember 25, 2017
Hi, patrickstansen, We appreciate your input. Please reach us at socialsupport@am.sony.com and include the details of your unit, more details of the issue and your reference number (if available). Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Unhappy in Canada
on August 15, 2018
Posted by: spau
Gender:Female
Verified Purchase:Yes
I feel like I only have 50% appreciation for what this product can be. It's a real drawback to not have access to the companion mobile app for this product in Canada. If Sony is able to resolve this issue so Canadians can download and install the companion app in order access the full functionality of this device, I would be happy to provide a much better review and recommend this product to others.
(NOTE: The "Digital Paper App for Mobile" is not available in Canada.)
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportAugust 16, 2018
Hi spau, Thank you for sharing your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward this to the proper department.
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Sony Digital paper
on November 13, 2018
Posted by: Saeedoo
Gender:Male
I like the product but needs more flexibility of use
No, I would not recommend this to a friend.
Response from sony.comBy -JenSony Social SupportNovember 14, 2018
Hi Saeedoo, We appreciate your feedback. Rest assured that this will not go unseen and will be directed to the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thank you for choosing Sony!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Digital paper
on January 14, 2018
Posted by: Sanjaym
Gender:Male
Can we increase contrast of screen.
. Its good for textbook readers .
I would recommend this to a friend!
Written by a customer while visiting sony.com
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