Customer reviews from sony.com
Sony - DPT Series Digital Paper - 10.3" - 16GB - Black
Average customer rating
3.3
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
21
4 Stars
22
3 Stars
19
2 Stars
14
1 Star
10
65%of customers recommend this product.
(
52 out of
80)
Customer Reviews for Sony - DPT Series Digital Paper - 10.3" - 16GB - Black
Customer Rating
4
Could be better
on June 28, 2019
Posted by: Nathan Explosion
Gender:Male
it is currently THE best digital paper optimized for working readablity. I'm a PhD and heavily need to read a huge amount of PDF everyday, and this provide an eye-friendly option. However, there are several severe drawbacks:
1. File synchronize is too inconvenient, that it needs a media (PC, Phone) to do the synchronization from cloud drive. As a researcher, my requirement is just simply to view the PDF in the digital paper asap.
2. Stylus needs battery
3. Filter manager is too simple.
4. Please use USB-C in your future production.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
The future paper (not TV) for human civilization
on June 20, 2019
Posted by: jack1311
Gender:Male
When we finally realize the harm caused by long-term exposure to direct electromagnetic radiation to our eyes, we will know this is the solution to our future screen. Save your kids eyes as soon as possible.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Best pdf reader
on April 30, 2019
Posted by: saty123
Gender:Female
If you are like me that has huge files to read or review, nothing can be better than this digital paper. I like the fact that my data are protected also from the internet connection. It seems that nowadays it is almost impossible to have things totally private, and the digital paper assures that. I love it!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great device!
on April 27, 2019
Posted by: Rliao
Gender:Male
I've been using this to replace lcd screen for months. I'm glad I did. My eyes feel much better since then.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Great hardware - limited functionality
on April 16, 2019
Posted by: Jannnnn
I am a university professor and use this to read articles, comments/correct student papers and keep notes. It is great that I have everything in a single place, and it is an excellent way of reading and writing on pdfs.
The major issue, and it is so major that I am giving it up, is the fact that the software is below what would be expected making it very hard to use.
Let is run android and allow apps, a web browser, synching directly with dropbox and native access to the file system and it will be an amazing product that you can use without the need of having the syncing computer close by.
A second best option, is to have a fully fledged android/apple app that can run on a mobile phone.
There are also other minor inconveniences, but this is so major that it overshadows everything else.
Finally, please note that the mobile app is not available in Europe. In an answer to one of the reviews, Sony support points to the support section in this website, however, as of 16/04/2019 the app is NOT at the webpage where other apps can be found.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, April 17, 2019
Hello Jannnnn,
Thank you for sharing your feedback with us. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Zac
Sony Social Support
Thank you for sharing your feedback with us. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Zac
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
1
Storage
on April 10, 2019
Posted by: abt1234
Gender:Male
16G (or about 12 effective for document storage) is a bit of a joke, even for the purpose of storing PDF documents. System should come with minimum of 32G, ideally 64G, as many technical PDF docs, such as books, can run into 10-20MB and even 100-200MB (in the case of scans). The product's usefulness is in its ability to be able to store an entire library of technical documents, such as books, journal articles, etc, a use case that requires multiples of the current storage capacity.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support , April 11, 2019
Hi abt1234, Your feedback is highly appreciated. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this to the relevant team.
Regards,
Vincent
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
1
Very poor quality
on March 24, 2019
Posted by: Anonymous
Gender:Female
I bought this item a month ago, and once when I opened the package, I found that middle part of the panel is not flat at all, the middle part of the panel is higher than the other parts. I firstly didn’t too care about it because I like it’s internal function very much. However, right now, I found the right edge is not associated well and therefore dust goes in. I expected to use it for the coming three years for my PhD studies and as I student I actually saved up some money for this device, and I have been taking very good care of it, without breaking it on the floor nor I never misplace it. It is very disappointed and I can’t imagine what will be going on next if the edge problem grows.
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, April 1, 2019
Hi Samantha Li, We apologize for the inconvenience. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, Jen
Written by a customer while visiting sony.com
Customer Rating
2
For software - Super limited
on March 13, 2019
Posted by: BookieLove
Gender:Male
Functions are too limited for the price compared to similar products on the market. Although the hardware form and qualiy is great, software-wise and its features are so few and unable to do other reasonable functions like no Android OS with Play Store, no apps, no ability to read other file formats like epub, txt, no dictionary built in, no page number selection, no table of contents, no web browsing to read the news, no buying books on it, no monitor function, etc. All it does is read PDFs and it's not even that good considering the cost. Software is way too limited! The only good thing about this is the hardware which I like for minimalism-look, thinness, lightness, and big screen. Best looking device on the market. But software, I give 0 star for minimalism. Funny thing is you can hack it to do much more stuff [risky] to run Android 5, so its massive potential is already there through unofficial support.
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, March 17, 2019
Hi BookieLove, we do appreciate providing us feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. Regards, Jen
Written by a customer while visiting sony.com