Customer reviews from sony.com
Sony - DPT Series Digital Paper - 10.3" - 16GB - Black
Average customer rating
3.3
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
21
4 Stars
22
3 Stars
19
2 Stars
14
1 Star
10
65%of customers recommend this product.
(
52 out of
80)
Customer Reviews for Sony - DPT Series Digital Paper - 10.3" - 16GB - Black
Customer Rating
5
Awesome
on July 25, 2017
Posted by: Wmcl
Gender:Male
This device is outstanding - lightweight, fast, secure, and has really helped my studies and productivity at work. I can’t recommend it enough.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Light
on July 22, 2017
Posted by: Tenrual
Gender:Male
I love read book or report in my bed or in the train the light could be off or very poor. With my kindle we have an integrated light with this device nothing ....
Please give us the light in your knowledge quest
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, Tenrual, Thank you for your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
2
file transfer problems
on July 21, 2017
Posted by: Nicholas001
makes no sense to limit the storage to 11G
file transfer is extremely slowwwwwww, like forever to transfer 1G.....
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, Nicholas001, We apologize for any inconvenience. You may try to isolate this issue by resetting the unit. Follow the link here for the steps: http://helpguide.sony.net/dpt/rp1/v1/en/contents/TP0001178293.html. Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
1
No EPUB Support
on July 20, 2017
Posted by: FirstReader42
Gender:Male
This device is great to handle it but with no EPUB Support, this is a common standard
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 20, 2017
Hi, FirstReader42, Thanks for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Very Productive, despite some improvements in need
on July 14, 2017
Posted by: IsaiahMJC
Gender:Male
I purchased this device on preorder, and I've used it for almost 1 Month. Additionally, I've used the previous product, DPTS1 as well.
This product is very useful and productive for me and my law-relating job. Tons of PDF files and even normal MS office files can be read on this device. It really releases the pain of my eyes after a long time working on my laptop.
Additionally, the reflecting and refreshing speed of this product is very acceptable as an e-ink electronic device. I hardly feel any delay when turning pages or writing on it.
BUT I have some serious advice for this device and I'm pretty sure, these points are all related to the software. Really hope any Sony staff member could read my genuine words.
1. Please cancel the page display and redirection function on the top of the page, shown when touched once. It's very annoying whenever the redirection ability is activated and the page suddenly turns out of any such intention. And it happens quite often, especially when I'm writing on the top of the page with my hand around the page portion.
2. Page jumping function could be helpful. With the current software, I can only jump page with the very weak page bar on the top, it's not accurate at all. And the thumbnail view is very limited, either. Page jumping function is still useful, especially when the file is of long pages.
3. Sometimes, I don't want my handwriting be adjusted. I feel it more natural and comfortable if the original handwriting could be kept, instead of the adjusted handwriting. Or at least, please consider turning the option on for people to choose whether let their handwriting be adjusted automatically.
1. Please cancel the page display and redirection function on the top of the page, shown when touched once. It's very annoying whenever the redirection ability is activated and the page suddenly turns out of any such intention. And it happens quite often, especially when I'm writing on the top of the page with my hand around the page portion.
2. Page jumping function could be helpful. With the current software, I can only jump page with the very weak page bar on the top, it's not accurate at all. And the thumbnail view is very limited, either. Page jumping function is still useful, especially when the file is of long pages.
3. Sometimes, I don't want my handwriting be adjusted. I feel it more natural and comfortable if the original handwriting could be kept, instead of the adjusted handwriting. Or at least, please consider turning the option on for people to choose whether let their handwriting be adjusted automatically.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Linux support / USB Drivers
on July 9, 2017
Posted by: bkamath
Gender:Male
DPA only runs on Windows / OSX, while all my computers run a linux-based OS. Regardless of that, I'm surprised SONY abandoned the idea of having the device present as a USB mass-storage device (as opposed to CDC ACM?), as that would have required no software on the host side. Alternatively they could maybe have made the app in an OS-agnostic way, such as by exposing a REST API or a web-app from the device itself.
Syncing pdfs with my host computers was going to be a huge part of how I wanted to use this device. I suppose I can find a windows computer with any cloud storage and accomplish the same thing but it is very inconvenient.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 10, 2017
Hi, bkamath, Thank you for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. I’ll pass what you've said onto the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
1
Linux not supported
on July 8, 2017
Posted by: euclid
Gender:Male
At first glance, this device was very promising: it offers the ability to read and annotate an academic article and to take notes during a talk.
However, the USB interface doesn't work as a classical mass storage device. Moreover the Software provided by SONY doesn't run on Linux (Windows and MacOS support only), even with wine.
Hence, it is not possible for me to send my notes to my computers and to put some articles on the device.
I think it is a shame since:
1) Linux is widely used by the targeted audience (such as academics)
2) The device relies on... Linux (according to the OSS website of Sony).
Because of this single fact, the usage of the device is very limited for me.
However, the USB interface doesn't work as a classical mass storage device. Moreover the Software provided by SONY doesn't run on Linux (Windows and MacOS support only), even with wine.
Hence, it is not possible for me to send my notes to my computers and to put some articles on the device.
I think it is a shame since:
1) Linux is widely used by the targeted audience (such as academics)
2) The device relies on... Linux (according to the OSS website of Sony).
Because of this single fact, the usage of the device is very limited for me.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 10, 2017
Hi, euclid, We appreciate your time and feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward this to the proper department. Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
1
Severe Software Flaws Limit Great Product
on July 8, 2017
Posted by: GradStudent23
Gender:Male
Love Sony, and most of their products; however, what would otherwise be a great product is severely limited by tragic software flaws that should be standard in this type of product and price point.
This version of the Digital Paper lacks basic pdf editing functions such as adding bookmarks and indexing. Any large document over 100 pages is impractical to navigate. It doesn't even allow quick access to a table of contents and you can't create shortcuts to any pages besides drawing on them. I don't understand this type of oversight in the software design. Any free basic pdf reading software grants you this type of features because they are essential. If Sony is going to limit the documents which can be accessed on the DPT-RP1 to only PDFs then they at least should have provided the tools to properly navigate through them. It literally makes no sense.
The DPT-RP1 would have been the perfect tool for anyone working in reading intensive technical fields or for whoever has to constantly read papers from academic journals. I don't know if Sony ever expects to significantly update the software in the DPT-RP1, but until they do, I cannot honestly recommend it to anyone since it's so severely limited.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, GradStudent23, We appreciate your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Regards, Vincent
Written by a customer while visiting sony.com