Customer reviews from lg.com
LG - STUDIO 36" Gas Cooktop - Black Stainless Steel
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
17
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for LG - STUDIO 36" Gas Cooktop - Black Stainless Steel
Posted by: Tina2727
from Tulsa OK
Verified Purchase:Yes
I bought this stove top and when we installed it one of the grills was broken. Called LG and they send me another one which was also broken. They did replace that one also. But overall I am happy with the product.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Lolalu
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am enjoying cooking on my new LG gas range. The feature that influenced my choosing this model is the ambient light around the knobs. With just a quick glance I can see if I have left a burner on low flame, a great safety feature!
I have one criticism. The flame is adjustable but the tool needed to do it is not included. It should be because the opening is very small and deeper than the smallest screwdrivers that are typically in a household. We had to fashion one by altering a metal kabob skewer.
I have one criticism. The flame is adjustable but the tool needed to do it is not included. It should be because the opening is very small and deeper than the smallest screwdrivers that are typically in a household. We had to fashion one by altering a metal kabob skewer.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: mariaaz
from showlow az
Verified Purchase:Yes
nice cooktop- good to cook with and easy clean up...love the griddle too
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Looks great, but knobs are breaking
on May 5, 2024
Posted by: Alice1Derland
[This review was collected as part of a promotion.] It looks beautiful and I especially love the Ultra Heat feature, but the plastic part of 2 of the knobs have broken after just over 1 year.
Pros: Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy true, LG Digital Care Team, May 6, 2024
Hey there. The entire knob will need to be replaced. You can order your replacement part here: http://spr.ly/6427j5Vcb. If you have questions, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
Never buy LG again
on August 19, 2024
Posted by: Tina2727
Oh my LG problem works had problems. The refrigerator broke four times and they finally gave me a full refund on it. The dishwasher is now making a grinding noise. All the knobs On my stove top broke in less than four years..
Quality
1
Features
1
Value
1
Response from lg.comBy LG Social, August 21, 2024
Hey there Tina. Thank you so much for providing us with your feedback. We found the part number for your stove knobs, AEZ74293304, and you can find them here, https://lgparts.com/products/aez74293304?_pos=1&_sid=4c592295d&_ss=r. You also mentioned that your dishwasher is making a weird noise, we have a great troubleshooting guide that can walk you through the most common noises that your appliance makes and the cause of it, https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises-CT10000009-20151094805351. If you have further questions, we are more than happy to assist with that issue as we know how important it is to have your appliances in peak performance. Feel free to send us a private message at @LGUSSupport with your personal information, we have a great team ready to help! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
3
Knobs didn’t last long
on February 5, 2025
Posted by: Duan X
from Chino Hills, CAa
Overall it’s Ok, good looking, easy to use. but two out of the five knobs are broken
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
3
Features
5
Value
4
Response from lg.comBy Josh, LG Digital Care Team, February 12, 2025
Hey there Duan! We appreciate you letting us know about the knobs on your LG cooktop, and we want to help you get back to enjoying your cooktop as soon as possible. We'd be happy to provide you with this link (https://encompass.com/item/11057737/LG/AEZ74293304/), where you can get replacement knobs for your cooktop (AEZ74293304). If you need additional help with getting the replacement knobs, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the part number of your knobs, and we'll be ready to help you further! *Josh
Written by a customer while visiting lg.com