Customer reviews from lg.com
LG - STUDIO 36" Gas Cooktop - Black Stainless Steel
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
17
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for LG - STUDIO 36" Gas Cooktop - Black Stainless Steel
Customer Rating
5
Love this Cooktop
on September 13, 2017
Posted by: IBsurfer
from Chula Vista, CA, United States
[This review was collected as part of a promotion.] Bought this cooktop back in July. The burners are amazing and super easy to clean
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PfaeB
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Makes cooking easy. Heats food quickly; included griddle a nice bonus. Easy to use,easy to clean. I love my cooktop!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LASTurbo
from Escondido, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I updated my cooktop to a stainless steel model and found the LG to be the best design with lighted knobs, and 5 burners. Very simple and so easy to clean. I have researched the quality and elegance and decided to update my kitchen to LG. The refrigerator is done and will be saving for the rest!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: possuem
from 29407
Verified Purchase:Yes
Every thing works great, but the imprint for the graduations for the burner knobs, that of the 'utlralheat" has started to wear off and the center burner tarnished.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Knobs cracked, breaking
on December 30, 2024
Posted by: rtb12302024
from Los Alamos, NM
Have been using cooktop for less than 2 years, cooking on it is great, 5 stars,
however ...
similar to other reviewers the knobs are horrible, just recently had 2 break, checked the remaining three and all are cracked and I expect they will fail in the near future. To replace all 5 knobs would be 1/3 the cost of the new cooktop. I expect higher quality from LG. Hard to use the cooktop, no matter how wonderful, if you can't turn the burner on.
however ...
similar to other reviewers the knobs are horrible, just recently had 2 break, checked the remaining three and all are cracked and I expect they will fail in the near future. To replace all 5 knobs would be 1/3 the cost of the new cooktop. I expect higher quality from LG. Hard to use the cooktop, no matter how wonderful, if you can't turn the burner on.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
1
Features
5
Value
2
Response from lg.comBy LG, January 7, 2025
Hello there! Thank you for sharing your experience with the LSCG367ST cooktop. We're delighted to hear you enjoy cooking on it, but we completely understand your concern about the durability of the knobs. Feedback like yours is essential for us as it helps us improve the quality of our products.
We’d like to look further into this for you and explore possible options to assist. Please send us a private message via @LGUSSupport, and our team will be more than happy to help. Your patience and understanding are greatly appreciated. -Junel
We’d like to look further into this for you and explore possible options to assist. Please send us a private message via @LGUSSupport, and our team will be more than happy to help. Your patience and understanding are greatly appreciated. -Junel
Written by a customer while visiting lg.com
Posted by: lisa6265
from Pine, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very displeased with this gas range. I used it only for the 2nd time since it was installed and cooked some chicken in a little bit of olive oil. The oil splattered a little and landed on the 4 other burners that were not being used. The oil discolored the caps and heads and now I cannot get them clean. I soaked them in hot soapy water overnight, like LG suggested, and they never came clean. Very bad design and the metal that was used to make them should be changed to something that does not stain.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 29, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jan Phillips
from Burnsville, NC
Verified Purchase:Yes
Our new stovetop will be installed next week and I’m beyond excited! It’s a beautiful cooktop, which includes a griddle, and I can’t wait to begin using it. We’re in the middle of a kitchen remodel, including gas installation. I’ve used gas cooktops in the past and it’s the only way to go! We purchased a whole suite of LG appliances and what we’re already using, we are very happy with their beauty and their performance.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Balmukund
from Erie co
Verified Purchase:Yes
Loving and cooking together and love since we got this my son has started cooking
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com