Customer reviews from geappliances.com
GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Average customer rating
3.2
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
178
4 Stars
67
3 Stars
62
2 Stars
68
1 Star
130
51%of customers recommend this product.
(
234 out of
456)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
1
Nightmare product!!
on February 24, 2025
Posted by: Kiku007
from 8685 Festival st, Chino
Not so great product, Initially it worked well after few months it’s taking longer cycle time and not able to show the display
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 27, 2025
We recommend resetting your dishwasher by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible in every way
on April 14, 2025
Posted by: James564345
Worst dishwasher we’ve owned. Noisy, doesn’t clean and rusted the racks after 2 years
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 17, 2025
We want to help out with the sounds you are noticing with your dishwasher and with the racks. We recommend checking through the following article to view a list of sounds that are considered normal to hear: (Normal / Abnormal Noises) https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
In the meantime, we will be reaching out over email for additional information. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email for additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Dish racks cheap junk
on July 12, 2025
Posted by: Ju87
from Ohio
Dishwasher racks plastic melting/rusting and ruining dishes
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 16, 2025
We'd like to help out with your racks rusting. We're going to be reaching out via email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good product
on August 11, 2025
Posted by: JA44
from Cincinnati, OH
Garbage product. Racks all rusted out within 18 months which is just long enough for 1 year parts warranty to expire. Loud when running. Had in 5 years and have to replace because pump went out and it will not drain water anymore.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 15, 2025
We'd like to gather additional information on your dishwasher. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Racks rust
on November 25, 2025
Posted by: Dmason00
from Cypress, TX
Same issues as multiple people have pointed out. Builder installed, but the racks rusted out completely to the point of several breaking off.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, November 26, 2025
We'd like to help with your dishwasher racks. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher ever
on November 20, 2021
Posted by: Rusty Dishwasher
from Ponte Vedra, FL
This is the worst dishwasher I have ever owned. The racks are rusting and are only 2 years old. The water builds up in the bottom of the filter and doesn't drain, causing it to smell. GE, technology is much better than what it was 20 years ago, yet your product is horrible. I am a shareholder of GE as well and this is making me think twice about my investment
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 22, 2021
Hi there,
We're truly sorry to hear about your dishwasher rusting and the water build up and understand how aggravating that is to deal with. We do see that you have already reached out and are confident an agent will be in contact with you soon. Thank you for being so invested into the GE brand. Best wishes. Mike@GEA
We're truly sorry to hear about your dishwasher rusting and the water build up and understand how aggravating that is to deal with. We do see that you have already reached out and are confident an agent will be in contact with you soon. Thank you for being so invested into the GE brand. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible garbage
on December 20, 2021
Posted by: Marsisnothappy
Broken after only 2 years !! Apparently 22 characters is too short but I have nothing else to say except for this thing is a PO garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 27, 2021
Hey there, and thanks for letting us know of this situation. We truly hate to hear you’ve had an issue with the dishwasher no longer working correctly for you; we know how frustrating this would be, especially when the unit is only two years old. This isn’t the great ownership experience we strive to provide, and we’d like to assist.
Our Service Department is available at 1-800-432-2737, and a technician would be glad to properly diagnose and repair the issue with your dishwasher. If it might be helpful, we also have a troubleshooting section in the manual with tips on how to address various possible issues, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf .
Our Dishwasher Design team will be informed of this situation for future review. We hope this issue is resolved for you soon, so you can go back to enjoying your dishwasher without further trouble. If you do have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
Our Service Department is available at 1-800-432-2737, and a technician would be glad to properly diagnose and repair the issue with your dishwasher. If it might be helpful, we also have a troubleshooting section in the manual with tips on how to address various possible issues, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf .
Our Dishwasher Design team will be informed of this situation for future review. We hope this issue is resolved for you soon, so you can go back to enjoying your dishwasher without further trouble. If you do have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Broke within a year and a half
on January 21, 2022
Posted by: Abndrillsgt
from Schertz, TX
Had a home built and requested GE appliances due to previous experience with their products. About a month ago the dishwasher started to beep out of the blue. Also completely losses power and it needs to be unplugged and plugged back in to reset each day. Not what I expected from a piece of equipment that traditionally lasts a very long time. The warranty was only one year and I am 1.5 into the warranty so the cost now becomes mine to fix a flaw from the manufacturer. I am typically brand loyal, but I will not be purchasing another GE product because of this issue. Buyers beware.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Gina@GEA, GE Appliances, January 24, 2022
We're so sorry for the trouble you've had with your dishwasher beeping and losing power, and that it's out of warranty. We understand how frustrating and inconvenient it is to be without your dishwasher so soon into its lifespan. In this case, we do recommend scheduling an appointment for your dishwasher to be serviced as we are confident that our technicians will be able to fully diagnose and repair your dishwasher. We truly value you as a customer and hope that you'll give us the opportunity to earn your trust back in the future. -Gina@GEA
Written by a customer while visiting geappliances.com